Correct ToesReviews of correcttoes.com

Update: After I posted this, Correct Toes reached out directly and resolved my exchange. They sent the correct size quickly, and Megan was very helpful! I appreciate them making it right, and I've updated my rating to reflect how they handled it. Original review: Order #29688. I needed to exchange Extra Small for Medium and submitted an official exchange form selecting Medium (#EXC29688). The exchange arrived as Extra Small again, the same wrong size. There's no way to exchange an exchange online, so I spent weeks trying to reach a person: multiple calls that only reached voicemail with no callback, the wholesale line also rang to voicemail, and the info@ address listed on their site bounced as undeliverable. I'd genuinely like to resolve this, but if I don't hear back this coming week I'll have no choice but to dispute the charge with my card issuer. Will update this review if someone actually helps.

Buyer Beware! A doctor suggested I wear Correct Toes to halt developing a bunion. My experience was not successful at all for two main reasons: My toes are not straight across but descend relatively dramatically from large to small toe and my two middle toes are webbed about 1/3 from the base. The combination of these two factors made wearing the device impossible. Undaunted, I tried trimming to customize the device until I was down to one unit but it was too narrow to do much good in helping put my big toe in a better alignment and stop a bunion formation. These exceptions would have deterred me from buying Correct Toes if they had been noted in your literature.

Absolutely terrible, product really uncomfortable, made multiple adjustments to product as advised. Cut off little toe spacer as put little toe out of alignment, 4th toe also over corrected so now cut out this pillar. Big toe spacer is not wide enough even with adaptation. Product states it's comfortable and suitable for use during exercise, this is a complete untruth.

These are way overpriced. They are not at all comfortable. I can only tolerate wearing them for about half an hour at a time. The plastic is too stiff and it digs in to the top and bottom of my feet. I definitely do NOT recommend these. There are better products out there that are much less expensive. January 31, 2025 Update: Megan Childs from Correct Toes customer service reached out to me and has been working with me to find the right fit so I have updated my rating. I have made some adjustments and am able to wear the toe separators for longer and longer periods of time now. I do see the potential benefit of stretching the toes so I’m going to try to keep with the program in hopes that it will eventually work for me.

Updated: Correct toes reached out to me direct and resolved the issue by sending me a new pair! Turns out that the customer service email I was using (on the website it says to reach out to CustomerService@ BUT their customer service said to reach out to info@... which worked!) Trustpilot does not let met put the full email address Within a year these ripped and customer service has done nothing to resolve it. I am really disappointed in this company as it came recommended by respected physical therapist, Squat University.

It's rather mind boggling how Americans will support companies that blatantly deceive and cheat consumers. After a lot of research I decided to purchase a set of the toe separators. When you go on their site, the first thing that you get is a pop up box that says in effect, they'll buy your email address for $5 - $5 off whatever you buy. But when you get to the payment page where you put in your card info, it shows that you're only getting $4.95 off, which oddly is the exact amount they charge for shipping. If this isn't indicative of how they run the company and future problems you'd have with them, I don't know what is. After finishing the purchase, I wrote a complaint email and sent it. Surprise, surprise, never heard from them. And this was my second correspondence with them (they had replied to my initial question weeks before), so I know they intentionally ignored it. When the package arrived, I refused it and had it sent back. I will not support lies and deceit. For all you who do, stop your complaining and whining; you're part of the problem, as well.

Correct Toes does not stand by its product. I've had my Correct Toes for two years and have worn them a total of 30 times max and never inside shoes. They have cracked and are no longer usable. The Correct Toes were very expensive, so I thought that they would be higher quality and last longer. I reached out to customer service, and they said that the material guarantee is only for 90 days and thus would not be issuing me a replacement. The recycling program Correct Toes has in place seems to be greenwashing since Correct Toes does not think that their product will last longer than 90 days.

Megan is a superlative Customer Service Manager with extensive devoted holistic knowledge of her craft. She surpasses expectations and thinks outside the box. She is an asset to the Correct Toes organization!