Desiree
Carelinx has areas in which they need…
Carelinx has areas in which they need work, and I am always vocalizing it! First off is maintaining and applying important data, For example, my Covid 19 shot record was mandated for a position I took 3 months ago, et the system is still requesting my Covid shot record because the case worker didn't apply apply it to my profile, he only issued it too my current client. Also you all do a great job screening for certain clients, and meeting their needs, however the Carelinx interview room never works! Not one time. Also you can tell a case manager I work today until 3PM EST and they can see the schedule, yet they will still call ou while your on assignment at another Carelinx clients home. My 3rd and final complaint is Why does carelinx not screen the employers as they do the caregivers, I was once accepted an offer from a man in NY who would call my phone at all hours of the night about his mom supposedly that was still not out of a rehab in NY that is supposed to come down to FL. He called at 1AM then 3AM then 4AM before I complained and instead of the client specialist being concerned about their legitimacy of this case or the clients mental health or true reason for trying tp call at all hours of the night, the case manager kept saying to me are you going to accept this position because if your not you need to let me know so I can find a replacement, I did decline the position. However I 100% realize that this client was looking for a woman to speak with at all hours of the night. Thanks Carelinx for keeping me safe! LOL RIGHT
Response from CareLinxFeb 23, 2022
Hi Desiree, Thank you very much for taking the time to write to us. Your feedback is incredibly valuable to us. We strive to be transparent in our communications so our families and caregivers have the best possible experience. We encourage you to reach out directly at [email protected] or please call us at 1-800-494-3106 so we can discuss your feedback personally.


