CareLinxReviews of carelinx.com

I uploaded my cna certification over a month ago and it has not been reviewed yet. I contacted the company via chat and email. I am still waiting.

I have to call in every month to fix my time sheet. Very frustrating

Unprofessional staff, rude(ask a question then speak over me when I reply) uneducated on company policy, all around poor communication skills, untimely (took three weeks and multiple phone calls to get them to review documents) the app is also unreliable. ABSOLUTELY NO OVERTIME FLEXIBLY

This is by far the most difficult process I have ever gone through, the site is not user friendly at all. I have had to be in constant contact with the recruiter almost every step of the way. Even people who have gone through the process wouldn’t help me, saying it’s too difficult. I am fairly computer savvy, I have my won website and do most of my business on line. If it were not for the fact that the client, Paul Asturi needs me to do this for his insurance to pay you and he needed help so badly, I would never have stayed with the process.

A chaotic and frustrating experience. Please do not contact me again

My experience has been very disappointing. I was warned this would be the case, but I was giving them the benefit of the doubt seeing that is the only provider BCBS is sending members to. When I first contacted the representative, I was told carelinx would reach out when caregivers applied and it seemed like they would be very communicative. In reality everything is through email/app and I've yet to be able to connect to a caregiver directly. I tried 3x to initiate an interview and communicate with a caregiver on my own, but the webcam just shows "connecting" on both ends and block out your ability to exchange numbers. Either this is a scam, made difficult on purpose due to insurance, or the website/app communication is too glitchy. The process in communicating with and trying to provide in home support for your elderly parents through insurance should not be more difficult than the care that is needed.

looked online and it appeared that there were 10 caregivers in my area. signed up and pushed to get the upgraded profile for 36$ a month. Then suddenly, there are no caregivers in the area. typical crap

they serviced Sonder Health. When Sonder went into receivership, they didn't inform us or the care provider person. She was not able to log her last shift. We will pay her personally. Totally unprofessional.