CareLinx connects families with safe, reliable and affordable in-home caregivers for seniors. Get family quality care for up to 50% less than traditional agencies.With more than 100,000 caregivers nationwide, CareLinx will help you find the right caregiver for your family so you can breathe easy. Dedicated Care Advisors will help you match, interview, and hire the best caregiver. Our real-time messaging and personalized Care Plan helps you see what’s happening at home, even when you’re away.The right caregiver is like family. We’re here to help you find that person.
CareLinx (carelinx.com) has 1,419 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Showing 130 reviews with 1 star · Clear filters
Katherine L.
1 month prep 2 hour on site no return visit .THE WORST
Response from CareLinxSep 11, 2019
Hi Katherine, Your feedback is extremely important to us. We would like to get your feedback so we can provide you as well as other users with a great overall experience. I have emailed you directly, and I look forward to your response.
Susan L.
I just found out that Carelinx does not require or check immunization status of the caregivers they send out. I was told that they are just a marketplace for connecting caregivers and clients. I find that strange as a large part of their service is to provide vetting for clients looking for care services. They said it wasn't necessary as the caregivers do not provide medical care. My caregiver just informed me that she doesn't believe in immunizations and I about fell through the floor! She is preparing the food for my medically fragile husband! I assumed that Carelinx was checking documentable information such as current licensing, immunizations and background checks especially as they are insuring and bonding these people. They are not. Seems like a lawsuit waiting to happen.
Michelle K.
There are not enough negative stars for this company. If you want a babysitter, still not good enough. NO ONE is a health care professional, so they are just a number assigning you to the first person they can. It's a call center based on how many people they sign up, believe me, I know it, I've been there. Not one even has a Bachelor's degree if any degree at all.
Island C.
I've been set up my profile about 3 months now, i have keep email carekinx about how to get interviews, they just ignore me. I applied for so many jobs, i nevet got an offer. is it normal? Some guys called me one day about a recruiter will contact me soon, it has been a month since.. It's a big waste of time.
Dudeman
Poor customer support. They say on their message when You call that they have 1000s of qualified caregivers. After you interview them and say you want to hire one or two is when they would run the background check and it took weeks. They might be disqualified before they start. Waste of time. Or in my case I had one working for us who was with us for a year then they decided she was disqualified by her criminal background check. After a year?! Suddenly. She the caregiver, who was unreliable and unmotivated lied about it of coarse too. Bad experience.
Claudia M.
never jobs availables
Stephanie W.
Well I was at work doing 24 hour 5 days for the week care giver family realese me for couple hours to get food and stuff when am back nt caregivers and family I call the phone they patient the night with them up till now I don't get the time to get my bags yet I get a text the Sunday morning they using a different Companion. I don't HAVE problem they get some but let me no before I spend my money AND I could bring my bag .. that the way u deal with people
Alice L.
The caregivers were great. Dealing with the company was awful, still trying to extricate myself from the ugly paperwork. Since everything is highly automated, there is no one to talk to to sort things out. The company is far far away from the place where the caregiving takes place. The company treated the caregivers very badly.