CareLinxReviews of carelinx.com

No replacements if caregiver calls out. Tough finding someone. Don't like being charged by the absolute minute.

Some Time it's hard to reach someone when you are having a problem clock in are out

I had trouble reaching someone at Carelinx when I and a potential client both had questions. Also concerns me that there is no after hours person to address issues that may come up. And I had no emergency number to call if needed. And Carelinx was not diligent about returning my calls, or getting back to me on questions I had ask.

My one client does not seem as satisfied as I hoped with Carelinx. Contact schedulers can be more helpful to clients.

The platform is well set up, but somewhat complicated to navigate. The constant calls and texts from advisors is a little overbearing, as I it never stops. I got a job, accepted it, then congratulated, then reminded the day before, confirmed, then as I'm getting ready to go the next morning, was again called and texted to reconfirm i was going. Afterward, received another call and text to ask how it went, and future plans with client. I dont have this much time on my hands! In fairness, I think once a person got used to the regimen, they might have an easier time. Dont know about the pay system yet. Have submitted a timesheet so just waiting for payment now.

She was late!

1) In my first year of use, I had a Carelinx rep. She had been my contact person for quite a while. Several months ago, I tried contacting her & she was no longer available @her cell #. It seems if she's no longer working with the company, a replacement rep should've reached out to me to let me know who would be my new contact rep:( Now, there's only a generic # or having to use the chat online which, again, isn't really a chat but an up to 24hr wait until your question may be responded to:( Having a real, user-friendly contact person is what I found most appealing about using this site. I've used 2 other sites in the past & find this one, pro's & con's is as average as the others:( 2) When I updated my address more than 6 months prior to the tax season, the address used for the W-2 was my old one:( It seems that all Carelinx caregiver address' used should be the one that is current on the caregiver's profile. Home Solutions needs to make this their responsibility since part of the deduction in pay goes to paying for their services.

had a lot of trouble with care give I thank she was bipolar