CareLinxReviews of carelinx.com

This is the worst company to work for they change policies without letting you know and then forced them on you. When you had no knowledge of them they were lied to you give you reasons why they did not pay you and it is a lie. This is why they have so many lawsuits, if you’re a single mother, like me, do not waste your time working for Carelinx.

I worked for a facility on Nov.16th and i had my timesheet rejected for numerous reasons finally they tell me they have contacted the facility and it's been verified. My timesheet continued to get rejected. I got different stories and different reasons. Then they send my a timesheet with two different pay rates and then reject it and says that it's you for reviewing. After all of that I'm still waiting for my payment and i have received the same rejected reasons all over again. In response to Carelinx i worked a double that day. The following day i worked from 5:40pm to 11:30pm and i just received ANOTHER timesheet rejection less than an hour ago. This is the same timesheet that i submitted on the 16th. It has been rejected despite speaking with the scheduler at the facility who confirmed my attendance. I do have questions and concerns but they are never met i am told the same thing ... " We will discuss this with the team". I asked why was it rejected this time and i still haven't been given an answer. So since your last response was prompt , you should be able to find out why I had a rejected timesheet for your company I'm putting 2 different pay rates one day and another reason 3 hours later... even though my attendance already verified. Updated: I did TRY to reach out today at 12:30 pm approximately and I'm still waiting for response and to be paid!

Be very careful this company is sketchy . They lie and are evasive . Do not trust this company.

Don't recommend using this online platform if you have a speech disability like ALS. They require you to make phone calls to them for the safety of caregivers. Which I'm only messaging the caregivers through an online service. Should be more accommodating for people with disabilities who cannot speak.

No communication been trying to be scheduled for weeks now

Too many problems getting paid. They claim that their app is so wonderful and easy to use and has great benefit of being paid DAILY. Well it would be awesome and true if there was really someone maintaining the app and programs. Every single day I have to complain about not being able to clock in which means I won't be able to submit a timesheet which means I won't get paid. Every single day. So I'm really getting paid bi weekly because it's RARE that anyone gets back to me and even if they did it would only be to tell me they're sorry and they already submitted a follow up ...

Review of Alexa Berlow I DO NOT, under any circumstances, recommend Alexa Berlow, a caregiver at CareLinx. She is dishonest and charges for work (chores, hours and days) that she never did. It is rare to encounter professionals who so brazenly lie in this way. She was given careful instructions about how to help me after my surgery. She only did 10% (driving me to and from my surgery, picking up my medication from the pharmacy, and sitting in my living room) of what we had agreed upon. She provided absolutely no assistance with profuse bleeding, wound dressing, feeding and drinking, taking medication, going to the bathroom or changing clothes (which I had to do six times). She was also late for our first meeting and never bothered to apologize. Finally, she has an attitude, thinking that she has the knowledge and training to answer all medical issues, even those relating to rare illnesses. In short, she does NOT LISTEN when her clients tell her what they need, always thinking she knows better. In short, working with her was a very stressful experience all round. She does a real injustice to the otherwise decent service at CareLinx.

This group was supposed to help me with transportation. The two caseworkers I spoke with could not or would not provide me with this service. I think United Healthcare is wasting their money paying you to provide the benefit that they said I was entitled to. The caseworkers have given me conflicting information regarding transportation, and then there are times when they don't respond to my emails or phone calls. There's only been one time that the caseworker helped me with transportation, but then informed me that in the future it was my responsibility to find transportation on my own. According to the letter from United Healthcare, CareLinx is supposed to make these arrangements for me, but that is not happening. Your employees don't know what they're doing, or don't care about what they're doing. I intend to write United Healthcare about how they are wasting their money, and at the same time, wasting my time trying to deal with CareLinx.