customer
Not user friendly
I had questions, but no one with customer service could help, and then I had to enroll when I had a desktop because your website wouldn’t complete on my laptop. VERY frustrating and difficult.
Response from Careington International CorporationNov 20, 2025
Hello, this is Lindsey from Careington. We're very sorry to hear you experienced difficulty completing your enrollment and reaching the support you needed. We understand how frustrating connectivity issues can be, and while there are many variables that can impact performance on individual devices or networks, we want to make sure you’re able to access our services smoothly. We have escalated your review to our Customer CARE team to investigate and kindly request that you reach out to our contact center manager at (800) 441-0380 ext. 2302 for direct assistance. Thank you for bringing this to our attention as we are committed to improving the user experience for all our valued members.



