Careington International CorporationReviews of careington.com

Response from Careington International CorporationOct 7, 2026

Thank you for taking the time to share your feedback with us. We pride ourselves in providing timely and knowledgeable customer service, and we want to make sure you receive the same attention from our team. Your review has been sent directly to our Customer Care leadership, and they have emailed you a list of in-network providers and a fee schedule. If you need additional assistance, please contact our call center manager at (800) 441-0380 ext. 2302. If you would like to search for additional providers in your area, please use Careington's provider search feature to locate local providers. Thank you again for your feedback and please let us know if there is anything else we can do to help. - Meghan from Careington Provider Search Link: https://www.careington.com/members/nationwide/plans/C50024/find-a-provider/

Response from Careington International CorporationJul 14, 2026

We appreciate the time you took to share your feedback. We would like to learn more about your concerns regarding our marketing efforts and make sure we fully address them. At your convenience, please reach out to our contact center manager at (800) 441-0380 ext. 2302 and we would be happy to investigate this matter further with you. Best - Meghan from Careington

Response from Careington International CorporationMay 22, 2026

Hello Tom, thank you for sharing your experience with us. Our Customer Care team can quickly verify your dental savings plan to see if your oral surgeon is in our network. If not, we can easily help you switch to a dental savings plan that fits your needs. Our team will also be able to help you elect a mail fulfillment kit if you would prefer. Please reach out to our contact center manager at (800) 441-0380 ext. 2302 at your convenience. Thank you again for your feedback, and we look forward to working with you to reach a resolution. - Meghan from Careington.

Response from Careington International CorporationApr 16, 2026

Hello, this is Meghan from Careington. Thank you for taking the time to share your experience with us. At Careington, we are committed to providing excellent customer service to all of our members and have escalated your feedback to our Customer Care team who are reviewing your case. In the meantime, we would love to connect with you directly to answer any additional questions you may have. At your convenience, please reach out to our contact center manager at (800) 441-0380 ext. 2302, our team would be happy to speak with you.

Response from Careington International CorporationMar 17, 2026

Hello Alexander, this is Meghan from Careington. Thank you for taking the time to provide your feedback. We take pride in ensuring that all billing details and renewal policies are clearly communicated to members prior to enrollment and subsequent renewals. In order to connect you with our customer service team for direct assistance, please reach out to our contact center manager at (800) 441-0380 ext. 2302 at your convenience.

Response from Careington International CorporationJul 22, 2025

Thank you for your feedback. We're sorry to hear that your recent experience when calling us did not meet expectations. Our Customer CARE team is dedicated to providing clear, effective information about our savings plans and making the sign-up process as smooth as possible. We would appreciate the opportunity to make things right. Please don’t hesitate to reach out to our Contact Center Manager directly at (469) 453-6843 with your name and member information, and they will be ready to assist you directly and ensure your concerns are addressed. Thank you again for bringing this to our attention.

Response from Careington International CorporationJan 21, 2025

Hi, Lynn. This is Stacey from Careington. Thank you for bringing this situation to our attention, and we apologize for any inconvenience. We are promptly escalating your review to help investigate as soon as possible. We are glad you had a positive experience speaking to our Customer Service representative. If the representative did not provide your ID card number, kindly reach out to our Customer CARE team at 1-800-290-0523. A representative would be happy to provide your ID card number to use at your appointment.

Response from Careington International CorporationJan 16, 2025

Hi Kurt, this is Lindsey from Careington. Thank you for bringing this situation to our attention, and we apologize for any inconvenience. We are promptly escalating your review to help investigate as soon as possible. In the meantime, kindly reach out to our Customer CARE team at 1-800-290-0523 and we would be happy to provide your ID card number.