Don D.
Thank you
Easy to use, great results!

CareerPlug is hiring and retention software built for franchise brands. Since 2007, we have worked to make hiring easier for growing companies across the U.S. and Canada. Today, CareerPlug serves 400+ franchise brands and 60,000+ locations.We designed our software for non-HR people, so every owner, operator, and hiring manager can make the right hires for their team. CareerPlug helps franchise systems attract candidates, schedule interviews, evaluate applicants, and keep great employees, with a team of Hiring Experts who teach franchisees how to hire better and build winning teams. Franchisors also get PartnerHub, tools built to see what is happening across their network.Based in Austin, Texas, we are The Franchise Hiring Experts, and our mission is to help franchises build winning teams. From owners to candidates, we believe in creating exceptional experiences for everyone. To us, that means providing a playbook on how to hire, making best practices easy to access, and automating the process so you can focus on what matters: making the right hire.CareerPlug was ranked #2 in Technology on Entrepreneur's 2026 Top Franchise Suppliers list.Your feedback helps us improve. If you have worked with CareerPlug, we would value your honest review. If something did not go right, please contact our team at careerplug.com so we can make it right.
CareerPlug (careerplug.com) has 50 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Don D.
Easy to use, great results!
Debbie S.
CareerPlug is our new ATS which is a user friendly tool providing a robust pliable platform backed up by incredibly responsive customer service team ensuring we are making the most of the system. Our job postings are generating more applicant flow and give our operational team in the field the ability to keep track of candidates with an ease of communicating and scheduling which is a big timesaver for our busy hiring managers.
Doug R.
We have been using CareerPlug for three months and I love the functionality and ease of customization. The postings have been bringing in a great candidate flow allowing me to spend more time screening and less time searching. I would recommend CareerPlug to any company that does volume hiring.
Bradley C.
I have been a high level manager for over 25 years and this is the best tool I have ever seen for managing, tracking and screening new applicants. I love it! And the management team has been really receptive to improvements and new ideas. They seem to anticipate what we might need before we even realize it!
Tom W.
Careerplug is a useful tool in the recruiting, management, and hiring of employees! Very helpful folks to help you in any way! Highly recommended!
Justin R.
When you are looking for the right candidates for your office, you need a way to predict their ability to perform. CareerPlug gives you the tools you need to do this. You can measure your candidates against each other and against high performing team members that are currently working in your office. Don't just trust your instincts, use a system that works.
Daisy W.
Faces of CareerPlug Katie Welch and Beth Hayden are my faces at CareerPlug. I’m very satisfied my CareerPlug reps and CareerPlug services. I highly recommend CareerPlug. I have an acronym that best describes my CareerPlug reps. FACES F Friendly A Available C Competent E Efficient S Skilled
Deborah G.
I was searching for a new ATS that offered a lot of capabilities, was not too complex, and definitely not expensive. I received product demos from 3 vendors. I then narrowed it down to 2 and received an additional demo adding my HR Team. You guessed it, we chose CareerPlug and haven't looked back since. With changes of this magnitude, the first few weeks are always a little nerve racking because guess what .... the world does not stop turning while we want to set up our new system, make it awesome, and understand it from the inside out. But, I can say, my sales rep and my account rep were fantastic in helping us get up and running as quickly as possible. And, along the way, my service rep has been on spot. I've been using CareerPlug since July 2015. The quality and quantity of applicants changed dramatically when we went live. Now, yes 8 months later, we are diving into all of the features around on-boarding. We know the on-boarding capabilities are going to save us, and our candidates, a lot of time and streamline our VERY large on-boarding process. We are in healthcare so we know credentialing is never going to get any easier. CareerPlug is playing a large role in my Lean Six Sigma Charter ... so you know it has to be good. Thank you to my Sales Rep, Brad Pilot, and my Account Rep, Katie Welsh, for all of the support along the way! Deborah Director of Human Resources