customer
I found a quality provider on care.com.
I found a quality provider on care.com.
Response from Care.comAug 28, 2026
We're so glad to hear it! Thank you for letting us know!

Available in more than 20 countries, Care.com is the world’s leading platform for finding and managing high-quality family care. Care.com is designed to meet the evolving needs of today’s families and caregivers, offering everything from household tax and payroll services and customized corporate benefits packages covering the care needs of working families, to innovating new ways for caregivers to be paid and obtain professional benefits.
Care.com (care.com) has 6,298 customer reviews on Five Star Index, with an average rating of 2.4 out of 5.
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customer
I found a quality provider on care.com.
Response from Care.comAug 28, 2026
We're so glad to hear it! Thank you for letting us know!
Dina D.
This application has given me daily sustenance to continue surviving. I have met many people, I have helped raise some children and I have been able to assist the most vulnerable for health reasons. Pd. (Would love to have the feature to delete names) I have so many on my search list.
Response from Care.comAug 28, 2026
We're really happy you're having a good experience, and please be assured we are forwarding your feedback to our Product team for their review. Thank you so much for this review!
Nataly R.
It’s been easy and great
Response from Care.comAug 28, 2026
We love to see this! Thank you for the five stars!
jack M.
Its a massive scam where they trick you into subscribing only to not even show you the individuals who messaged and its content. The teachers the messaged were out of my price range and they used to this scam me out of 40$
Response from Care.comAug 28, 2026
We are sorry to hear that you had a bad experience with our service recently, but we appreciate you leaving a review to let us know more about it. You can reach us at [email protected], or you can call us at 888-498-1821 to discuss this at your convenience. Please include Reference Number REV-027383 when you contact us. Thank you!
Rob B.
This company does it right! I posted my ad for help with my elderly mother and I received a dozen responses in just a day. That allowed me to contact each one to select the best fit for the job. The person I selected worked out great. I can highly recommend Care for your needs!
Response from Care.comAug 28, 2026
Thanks so much for the great review! I’m happy to hear you are enjoying your experience with the app!
Natalie
This is a scam. They don't even have customer service. No number is listed and the "agents" are not available to chat. They take your money without any issues but when you try to use the services, suddenly they have to verify everything. And then your phone isn't the right phone and your camera isn't working except you just verified it was. Complete scam.
Response from Care.comAug 28, 2026
We are sorry to hear that you had a bad experience with our service recently, but we appreciate you leaving a review to let us know more about it. You can reach us at [email protected], or you can call us at 888-498-1821 to discuss this at your convenience. Please include Reference Number REV-027381 when you contact us. Thank you!
Millicent G.
Care.com suspended my account, and I have emailed them many times asking for help. I provided information about my situation, but I still have not received a fair resolution. I feel that I was judged instead of being given an opportunity to explain myself. Their customer service should communicate more clearly, review each case fairly, and respond promptly. After my account was closed, I felt that I was not treated fairly. I am concerned that discrimination may have influenced the decision,
Response from Care.comAug 28, 2026
Thank you for your feedback, and also for providing your contact information. We will be reaching out via email; if you would like to contact us in the meantime, please reach us at [email protected]. Please include Reference Number REV-027378 when you contact us. Thank you.
Lorena Gaitan P.
As a care giver, I had received many job offers for pet care, children care and house manager work. I had been in contact with wonderful pet owners and parents. I had access to the platform since June 2026 starting in Orlando and now in DC. I am very grateful with care.com's opportunities for work.
Response from Care.comAug 27, 2026
We're really happy that you have been having such success using the service! Thank you for sharing!