Jon G.
Be aware of the charges
Be aware of the charges. I have been charged two charges of money for the 6 month period. I kind of knew it was coming but was only expecting 1 charge. first charge $59. Second charge $168.99 on the same time. God knows what the second charge is for, so be careful what you are signing up for. Probably some small print I agreed to. Thats a lot of money for this app, considering your samsung and Apple health apps pretty much do the same thin for free. Anyhow, just be careful, i have seen words like fraudulent when reading reviews as a lot of people have experienced the same thing. i tend to agree. Also, when i try to hit onto subscriptions to leave, it comes up with a error message. Everything else on the website is accessible. Not sure if this is just a coincidence or just part of the scam.
Response from Cardi HealthJan 26, 2026
Hi Jon, Thank you for taking the time to share your concerns. We’re sorry to hear about the confusion around the charges and the difficulty you experienced when trying to access the subscription section — we understand how frustrating this can be. Cardi Health subscriptions renew automatically unless cancelled in advance, and in some cases, separate charges may occur if additional services or plans were included. That said, we take reports of unexpected charges and technical errors seriously and want to review exactly what happened in your case. Please contact our support team at [email protected] so we can look into the charges on your account, clarify what they were for, and help you manage or cancel your subscription if needed. If you’ve already reached out, we kindly ask that you reply to the most recent email from our team so we can continue assisting you. Best, Cardi Health Team