CarBUYERUSAReviews of carbuyerusa.com

The website was easy to navigate and I did get an instant offer. The next day they called to tell me that they are no longer going offering that and dropped it down about $1200. I do not recommend.

DO NOT DO BUSINESS WITH CARBUYERSUSA!!! Like many reviews stated, the Company baits-and-switches with prices then refuses to negotiate even on THEIR mistake. They "mistakenly" quoted us $13,167 (a little above $2000) after I told them the car had sludge in the engine. After I came back saying we would accept that price they told us they made a mistake and could only offer us $3000. The car was being held at a dealership with the engine issues. They took so long to respond about this misquote that the dealership had started charging us $50/day. I asked them to pay the $600 in fees, and they took days to respond saying "no." After telling them that was ridiculous since this happened due to THEIR mistake, they told me they could pay the fees and the car was getting picked up. After a week of 0 communication I called back and they had never picked up the car and they lowered the quote to $2000. (If you are keeping track that is now $11,000 under initial quote). After some angry discussions they agreed to give us $2000 and they would pay the fees. Half a week later I got a call stating the vehicle was inspected, they offered us $2000 and are taking the $900 in fees out and only giving us $1,100. We managed to get them to give us the full $2000 eventually but this process took nearly a month and the company is flippant with their estimates to get you locked in then lower their quotes. DO NOT DO BUSINESS WITH CARBUYERSUSA!!!

I received an online offer of about $18,500 from Car Buyer USA for my vehicle. After visiting a couple of car dealers and getting cash offers from various sites like CarMax and Cars.com, Car Buyer USA’s offer was the highest I received. I discussed this offer over the phone with a Car Buyer USA customer service rep, and after I described the minor issues with the car (small scratches, paint chips, and a crack in the windshield) and provided pictures of the car, he assured me that I would receive an offer very close to $18,500 after their inspection. For the inspection, I had to drop off the car at an auto auction lot, which was somewhat disconcerting, and remove its license plates. This means I had to pay for an Uber back to my house. One day later, Car Buyer USA provided me with a report listing about $500 worth of repairable damage to the car. They used this report to justify dropping their offer by about $1,200 to $17,300. This didn’t make any sense to me. They offered to increase their offer to $17,500, but this still put it below the next highest offer I received. As a result, I had to decline Car Buyer USA’s offer and pay for another Uber back to the auto auction lot to pick up my car. Car Buyer USA stated that they would reimburse me for the first Uber trip, but I’m not sure that they actually will. Overall, I wasted about 2.5 hours of my time and about $50 on Uber rides, because Car Buyer USA misled me with their initial offer. If they had initially given me something closer to their final offer, I could have avoided all of this. If you receive an online offer from Car Buyer USA, just be aware that the number may be inflated to lure you in. I can’t say that my experience was entirely negative. Car Buyer USA’s final offer was higher than the vast majority of other offers I received, and their communication was good overall. But their scheme of artificially inflating their initial offer to lure me in just left a bad taste in my mouth, so I can’t recommend them.

This company employs bait-and-switch tactics. Initially, I received an instant cash offer above the Kelley Blue Book (KBB) value. I uploaded all the required photos of my car, along with my driver's license and title, and delivered the vehicle to the local Manheim location for inspection. After the inspection, they reduced the offer to half of the original amount. Additionally, they never reimbursed my Uber expenses, despite their promise to do so.

They will promise you one price, run you around, and try to get you invested as much as possible then at the last minute cut their offer in half. also the sales guy was super rude and get an attitude as soon as you say anything about it

Everyone at Car Buyer USA, was knowledgeable and courteous. The price received after inspection was very reasonable. I would highly recommend Car Buyer USA to anyone who is thinking about selling their car. Choose Car Buyer USA.

Do not waste your time. After receiving a $34,500 offer they came out and did an inspection and offered me less than 30,000. The truck is like new with only 18,000 miles on it. They told me that it had undercarriage rust. They then tried to get me to send them a copy of my Carmax offer to try to beat it. This company is a scam and will offer you more for your vehicle upfront, then do the inspection and lowball you.

They called me to make an offer on my 2009 Honda accord. Their offer was higher then carmax, autonation and carvana. They asked me to send many pictures and confirmed their offer as long as no problems were found by their inspector. They scheduled their 3rd party inspector to come to my house to view the car. The inspector gave the car a great review (low milage, always been garaged, top notch interior and exterior condition). After the inspection they called to lower their offer. They (Brian) said the inspection went very well but based on resale "market conditions" they had to lower their offer by $750 from their initial confirmed offer of $9500. In short, it appears that they hook you with an overly high offer and then reduce what they are willing to pay once they check to see how much they can resell it for (all with in a 2-3 day period.) Do yourself a favor and check all the more legitimate companies including autonation, carvana. Check out the many many reviews with similar or worse stories.