CarbonhealthReviews of carbonhealth.com

Over a year and a half after receiving sub-par medical service, I received a bill in the mail claiming I still owed Carbon Health $10. I waisted 30 minutes talking to a billing person that I could barley understand, and then someone who was supposed to be her supervisor, but had no authority. Neither could explain why their worker who took my medical card, and looked up my insurance, would have asked for the wrong dollar amount. Maybe, because 1 1/2 years ago that dollar amount was my co-pay? If this is a legitimate charge, why would they wait over 1 1/2 years to try and collect?

These people are criminals. I went in for a UTI and they charged $720 which was not covered by my insurance. Do not go here. Ever. Go anywhere else - when you try to contact them regarding your bill you will get the runaround and not be able to talk to a human being. They will try to wear you down.

BUYER BEWARE! The office experience was quite nice, and I left feeling like a fan. I even started promoting them to my friends. And then the bill came. They OVERCHARGE for their services in an almost criminal way. I had a bone bruise on my elbow. The Dr. asked me if I wanted a sling. I didn't think I needed it as nothing was broken. He suggested I might need it for sleep. I took it. This sling can't cost more than $5. It is super flimsy—something you'd buy on Amazon, made in China. Carbon billed my insurance company $148 for it. My insurance paid $65 (way more than needed...hello, high premiums!), and now Carbon wants me to pay the remaining $85. I called them, and they told me too bad. You signed the waiver saying you'd cover any charges the insurance won't cover and that they couldn't do anything. They held their contracted billing service (Pacific Medical) accountable. They are overbilling for this sling for their profit, which is flat-out criminal. Now I am hearing more and more stories of the same from this place. Either stay away or TRY and get pricing...which I am sure they won't provide.

The people there were very nice, but the fact is, they did nothing for me and billed me. First time I went, at the end I asked if I needed to sign anything and they told me they didn't do anything. so I did not owe anything. Second time, different people, exactly the same. They did not do anything for me, told me I owed nothing. 3 months later, $280 taken out of my account. Called billing, they said, "Yes sir, you had labs done." No I did not. I said what were the results if I had labs done? I did not, and yet, $280. Would not be a big deal to me if they had not told me that I did not owe them anything. Then they just take it. AMAZING! I want in on this! charge people for not doing anything? Like I said, if they had not told me I owed nothing, then I would have wrote it off as the regular office visit charge. But I was told I owed nothing. In my world, that means $0, not $280.

Scary clinician. He made us feel very uncomfortable. Very unsettling experience