www.carandtruckremotes.comReviews of carandtruckremotes.com

WARNING!! AVOID THIS COMPANY AT ALL COST! SCAMMERS! Read many other reviews with like issues! I just finished with my second live chat and what a scam they are! I purchased a remote for my sons 2022 Hyundai Sonata NLine while is deployed out of the country. I called BEFORE ordering to confirm the vehicle and what was needed. I was assured that the remote would be able to be programmed and work. My son returned to the US the end of July and we took his car with the remote to be programmed and the company tried a few times and said that this remote is not even recognizable. The next day I called car Truck remotes and explained that it did not work. They then looked up the part of my sons remote and said the new one I was sent is wrong and that they do not even have access to the remote needed for his car. That is nice to hear afer they told me different prior to ordering and taking my money. Now they will not do anything to help. The first rep sent me a link to return this unused new-in-the-box remote and when I clicked on the link, it said the remote item can not be returned! Yes it has been a year since we purchased it and it has been sitting unused because he was out of the country. They said no and this is how they treat a man that is service his country. GREED, GREED, GREED! Do you really want to do business with a shady company like this?? It is your decision but I thought I would make everyone aware of this companies business practice What a shame! Karma will eventually catch up

I bought a fob for my GMC Acadia. No instructions or any sort of guidance on how to program it! I had to look it up on YouTube on my own. It did not work. Got me stranded and had to be picked up. Ultimately, after not being able to start my car for 4 days, I had to call a local specialist who programed a new manufacturer fob for the car to work.

Run! Warnning! Do not buy! I ordered a remote key for my Range Rover. I spent several hundred dollars trying to get someone to program my remote. I was told on thier website that this key was the orignal part for my car, even stated on my invoice. Lies!! No one could program it. Today I just found out I am 7 days outside the return window. I was told that I can return it if I paid for shipping and insurance. Upon receipt they will decide if they will send me a credit or not..... It appears their busines is so bad that they have resorted to forcing folks to keep remotes that dont work. If you look at the Yelp reviews, you will see that over half the reviews are negative reviews. If you look at the google reviews on their website, you will only see that the reviews are ALL positive. They removed any negative comments! You will also notice that they have only reviews from 2 years ago. I think that they have optd out of google reviews....

We ordered a remote and received a ring. Company won’t respond and won’t refund us. Although it says USA it’s out of China! DONT WASTE YOUR MONEY on this bunch of SCAMMERS!

WARNING! I ordered a key fob for my 2021 Genesis GV80. It was the exact fob type as my current fob. I was unable to get it programmed at my dealership until after the return window ended as it was expensive to program. When I presented the fob to my dealership, they explained to me that many companies like this one sell fobs without advertising that they are only usable on Korean based Genesis vehicles. The box remained unopened so I reached out to customer service to see if they can make an exception for a refund even tough it was outside the timeframe for returns. They refused. I explained they did not advertise it could only be used on a Korean bought Genesis and they basically told me it was not their problem. False advertising and HORRIBLE customer service!

I ordered a replacement key for 2019 Nissan Altima which was delivered Oct 24 2024. I've taken that key to three different shops but none of them could program it correctly. Worse, is that the metallic key inside the key container does not open the door lock. My refund request was denied because it was outside of their 90 day return window and they refused to provide a store credit or ship me something else as a courtesy. "We must adhere to our return policy" was repeated by the chat agent. Totally inflexible, frustrating and disappointing So I would like to return the key which has never been used for a full refund

I purchased a remote online from their Website using the descriptions they had listed. I was sent a unit that wasn't the correct unit for my truck. I contacted them a week later. I was told I had to contact the dealership and get a part number for a remote for my truck. SO DON'T GO BY WHAT THEY HAVE ON THEIR WEBSITE! I did so and was very easy to look up a unit after you have a OEM part number. However they didn't have this in stock. Checking back time to time they finally had the unit in stock. This exceeded their 90 day warranty and wouldn't take back the incorrect unit. No Leeway, no common sense, just F U your stuck with it. When it would have been real easy to help they didn't. No one to call, just Chat. There are other options I would recommend that you find one even if it is a dollar or two more. Customer service is everything. Myself as a retired business owner can state that I feel that they failed me.

We only received the outside of the remote. I payed in total € 47,00 for an empty package! I am not happy that I could not read that it was only the outside!