abhinav C.
Pretty good app for talkative videos
Pretty good app for talkative videos
Response from CaptionsSep 22, 2026
Thank you for your feedback! We're glad you're enjoying the app for your video needs. We appreciate your support!

Captions is an AI-powered video creation company that helps creators, businesses, and teams produce professional-quality videos quickly and easily using generative AI. Founded in 2021 and headquartered in New York City, the company builds tools for automated editing, captioning, dubbing, AI avatars, and video generation.The platform is designed to simplify the video production process, enabling users to create social content, marketing campaigns, and multilingual videos without advanced editing skills. Features include automatic captions, eye contact correction, AI voice dubbing, scene editing, and realistic AI-generated avatars.Captions’ mission is to democratize video creation by closing the gap between “idea and video.” The company believes video is becoming the primary medium for communication and aims to make high-quality storytelling accessible to everyone.Backed by investors including Sequoia Capital, Andreessen Horowitz, Kleiner Perkins, and Adobe Ventures, the company has expanded into AI video research and foundational generative video technology under its broader parent brand, Mirage.
Captions (captions.ai) has 517 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Showing 360 reviews with 5 stars · Clear filters
abhinav C.
Pretty good app for talkative videos
Response from CaptionsSep 22, 2026
Thank you for your feedback! We're glad you're enjoying the app for your video needs. We appreciate your support!
Tomas V.
It significantly reduces the time spent editing subtitles, and it does a great job with them—there’s almost nothing to correct. Plus, the support is excellent, fast, and effective at resolving issues.
Response from CaptionsSep 22, 2026
Thank you so much for sharing this! We're glad the subtitle editing is saving you time, and we're happy our support team could help resolve things quickly. We appreciate your support!
Mark
I had to cancel because it didn't have the specific feature I needed, and the support was great.
Response from CaptionsSep 22, 2026
Thank you for your feedback! We're sorry the app didn't have the feature you needed, but we're glad our support team could assist you smoothly. We'll keep working to improve our features.
Milos O.
Brz odgovor i vrlo brzo resen problem
Response from CaptionsSep 22, 2026
Hvala vam puno na povratnim informacijama! Radujemo se što je vaš problem rešen brzo. Cenimo vašu podršku!
Simona Mihaela P.
Great customer service. Easy for generation captions
Response from CaptionsSep 22, 2026
Thank you for your review! We're so glad you're finding it great for generating captions and enjoying our customer service. We appreciate your support!
Erick T.
Is a really good app it helped me a lot and is really easy to use , i 100% recomend it.
Response from CaptionsSep 22, 2026
Thank you so much for the kind words and for recommending us! We're thrilled the app has been helpful for you.
Jackson H.
Good tools just weren’t for me. I ended up deleting my account and got charged again…. Customer service was on top of it tho immediately which I appreciated gave me a refund etc. All around a pretty good app and good customer service. If it fits your needs it’s a solid pick.
Response from CaptionsSep 22, 2026
Thank you for your honest review! We're glad our support team could resolve the billing issue quickly with a refund. We appreciate your feedback and are happy to hear it was a good experience overall.
Safety O.
I accidentally paid for the 12-month service when I wanted to try out Captions. When I realised my $200 mistake I contacted Captions' Customer Service. The reply was prompt, the refund was prompt and I cannot thank Sam enough for the excellent service he gave me with total professionality. Thank you Sam and Captions. I will continue to use their services.
Response from CaptionsSep 22, 2026
Thank you so much for sharing this! We're so glad we could resolve your refund request quickly and professionally. We really appreciate your trust and continued use of Captions!