CaptionsReviews of captions.ai

I am beyond disappointed. I used to rely on this software for one reason: getting captions on my videos in a simple, easy, and efficient way. It was a job the software used to excel at. However, recently, the company has abandoned its core utility to push an "AI" narrative that is, frankly, complete garbage. I have never been so frustrated by a company forcing AI on me in every capacity outside of what I actually need. The software is called "Captions," yet instead of doubling down on the one thing they did well, they have expanded into a suite of useless features that nobody asked for. The last straw was the forced migration to "Mirage Studio." I am now being forced into an interface I never wanted, and I can no longer easily access the original captioning software I actually paid for. To make matters worse, customer service is a black hole. They are slow, unresponsive, and refuse to acknowledge a simple request: let me use the tools I signed up for. After doing my own digging, I managed to find the old software with no help from their support team. The fact that I had to fight the company just to use their own product is pathetic. I have officially requested a full refund and demanded they delete all my data. I will never recommend this software to anyone. If you have not subscribed yet: RUN. If you are currently subscribed: CANCEL. This has become a horrible, bloated mess that has lost sight of its own name.

Use a different site this terrible

i’m writing to report an unprofessional interaction i had with a member of your team named nate. i was already in active communication with another representative (sam) regarding a potential affiliate collaboration. sam explicitly informed me that he would help open the affiliate program for me and provided a contact to continue the process. based on that guidance, i followed up in good faith. however, nate replied with a dismissive and unnecessarily rude message, stating that there was “no need to follow up” and implying that i should essentially stop contacting your team, without acknowledging the prior conversation or context. the issue is not the rejection itself — i fully understand and respect internal criteria. the problem is the tone and lack of professionalism in the response, especially when i was acting based on instructions given by another member of your team. as someone with extensive experience in digital marketing partnerships, i found this response disappointing and misaligned with what i would expect from a company in this space. i hope this feedback helps improve internal communication and customer handling going forward.

pleeeeease dont subscribe they are SCAMEERSSSSS ,i subscribed and i made only one project then after this it started to lag and closing every project saying "error" or "service is down"

Achtung Abofalle!!

Horrible its a complete scam

I paid for an annual plan, and everything was going well. Two months in, they removed 90% of their avatars. I reached out to ask what happened. They said, "The community creators in the app are real people we've partnered with under contract. Some of those contracts have recently ended and won't be renewed. But you can use Mirage.app with 200 monthly credits that can only create four 30-second videos." If I were you, I would stay away from both apps and look for something better to use.

It used to be really good, and now it's just constantly full of glitches and errors. Waste of money.