Η ΦΩΝΗ ΤΗΣ Α.
TOP SUPPORT
TOP, GOOD JOB
Response from CaptionsJun 25, 2026
Thank you! We appreciate you taking the time to leave us a review — we're glad the support experience hit the mark!

Captions is an AI-powered video creation company that helps creators, businesses, and teams produce professional-quality videos quickly and easily using generative AI. Founded in 2021 and headquartered in New York City, the company builds tools for automated editing, captioning, dubbing, AI avatars, and video generation.The platform is designed to simplify the video production process, enabling users to create social content, marketing campaigns, and multilingual videos without advanced editing skills. Features include automatic captions, eye contact correction, AI voice dubbing, scene editing, and realistic AI-generated avatars.Captions’ mission is to democratize video creation by closing the gap between “idea and video.” The company believes video is becoming the primary medium for communication and aims to make high-quality storytelling accessible to everyone.Backed by investors including Sequoia Capital, Andreessen Horowitz, Kleiner Perkins, and Adobe Ventures, the company has expanded into AI video research and foundational generative video technology under its broader parent brand, Mirage.
Captions (captions.ai) has 517 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Internet & Software · Newton, Massachusetts
Excellent

Internet & Software · Chelmsford, Massachusetts
Excellent

Internet & Software · Boston, Massachusetts
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Internet & Software · Boston, Massachusetts
Excellent
Showing 360 reviews with 5 stars · Clear filters
Η ΦΩΝΗ ΤΗΣ Α.
TOP, GOOD JOB
Response from CaptionsJun 25, 2026
Thank you! We appreciate you taking the time to leave us a review — we're glad the support experience hit the mark!
moshe T.
The app is good, just not for what I need it for, but customer service by NATE was outstanding he understood my needs and helped me figure things out, great for people that would like to try and find out if it's something they want to use.
Response from CaptionsJun 25, 2026
Thank you for the honest feedback, Moshe! We're proud of the genuine, helpful support our team works hard to deliver. We appreciate you sharing your experience!
B.
I used Captions.ai for several months and I was genuinely impressed with the service. The AI-powered subtitles are very accurate, the video editing features (effects, avatars, auto-captions, etc.) are powerful and intuitive — perfect for creating short-form content for TikTok, Reels, and YouTube Shorts.
Response from CaptionsJun 25, 2026
Thank you for the kind words! We're glad the tools have been working well for you and appreciate you taking the time to share this.
Greg P.
Really is a game changer app. Been using it for a few years now and it’s generally flawless. The ai music creation is absolute fire. Their customer service is top notch as well.
Response from CaptionsJun 25, 2026
A few years and still going strong — thank you so much, Greg! "Game changer" is high praise and we don't take it lightly. We genuinely appreciate your loyalty!
MARI
Esta aplicación facilita la vida , pero lo Mejor de todo es el soporte , no es una aplicación fantasma o que te responda la IA, , me ayudan con dudas , necesitaba una factura y me ayudaron amablemente , dentro de la app hablas con el soporte , la recomiendo 10/10 dato tengo 50 años y se me hace muy amigable ♥️
Response from CaptionsJun 25, 2026
¡Muchas gracias, Mari! Nos alegra mucho saber que el soporte te ha sido de ayuda. ¡Tu recomendación significa todo para nosotros!
Rod De la O.
They really went above and beyond for what I asked for. They even followed up which is rare nowadays.
Response from CaptionsJun 25, 2026
Thank you, Rod! We're glad the follow-up made a difference. We appreciate you taking the time to share this!
Adarssh D.
I feel the app has a long way to go but they have made it really well till here…. More power to the team. Also, the support team has been a great power…. Karl Mirage & Marian (from support), I thank you for the responses and help you’ve given me guys. Grateful!
Response from CaptionsJun 25, 2026
Thank you so much! We're really glad the support team made a positive impact. We appreciate your kind words and your continued enthusiasm for the app!
David W.
Quick response time, solid direction for the solution.
Response from CaptionsJun 25, 2026
Thank you, David! Fast and on point — that's exactly what we aim for. We appreciate you leaving a review!