Joshua B.
The APP is awesome
The APP is awesome! The people behind it are very helpful!
Response from CaptionsOct 15, 2026
Thank you, Joshua! Really happy the app is working well for you, and we'll pass along the kind words to the team.

Captions is an AI-powered video creation company that helps creators, businesses, and teams produce professional-quality videos quickly and easily using generative AI. Founded in 2021 and headquartered in New York City, the company builds tools for automated editing, captioning, dubbing, AI avatars, and video generation.The platform is designed to simplify the video production process, enabling users to create social content, marketing campaigns, and multilingual videos without advanced editing skills. Features include automatic captions, eye contact correction, AI voice dubbing, scene editing, and realistic AI-generated avatars.Captions’ mission is to democratize video creation by closing the gap between “idea and video.” The company believes video is becoming the primary medium for communication and aims to make high-quality storytelling accessible to everyone.Backed by investors including Sequoia Capital, Andreessen Horowitz, Kleiner Perkins, and Adobe Ventures, the company has expanded into AI video research and foundational generative video technology under its broader parent brand, Mirage.
Captions (captions.ai) has 517 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Internet & Software · Newton, Massachusetts
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Internet & Software · Chelmsford, Massachusetts
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Internet & Software · Boston, Massachusetts
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Internet & Software · Boston, Massachusetts
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Showing 360 reviews with 5 stars · Clear filters
Joshua B.
The APP is awesome! The people behind it are very helpful!
Response from CaptionsOct 15, 2026
Thank you, Joshua! Really happy the app is working well for you, and we'll pass along the kind words to the team.
Denis
The best and most intuitive tool in the market!
Response from CaptionsOct 15, 2026
Thank you, Denis! Intuitive is exactly what we aim for, so this is great to hear.
Melissa R.
The platform was very helpful for the projects that we had. Customer service, specifically with Sam was exceptional. Thank you.
Response from CaptionsOct 15, 2026
Thank you, Melissa! We're glad the platform helped your projects come together, and it's great to hear our support team took good care of you.
Alisa
Customer service was very helpful
Response from CaptionsOct 15, 2026
Thanks, Alisa! Happy our support team could help — we appreciate you taking the time to share this.
Erin B.
The company is awesome. Thank you! If you need support they’re incredibly fast to respond!
Response from CaptionsOct 15, 2026
Thank you, Erin! Fast, helpful support is something we work hard at, so it means a lot to hear it noticed.
Jazmin A.
As a small nonprofit with lean staff this app made it easy for us to create content and add captions for videos. I would highly recommend it.
Response from CaptionsOct 15, 2026
Thank you, Jazmin! Helping small teams create and caption content without a big production lift is exactly what we hope to do. The recommendation means a lot.
Gianfranco P.
The best tool if you want to add subtitles
Response from CaptionsOct 15, 2026
Thank you, Gianfranco! Delighted subtitles are working so well for you.
Maryam G.
Captions is an amazing app with powerful, easy-to-use features that make creating professional videos so much easier. What impressed me even more was their outstanding customer support! I accidentally purchased the annual subscription instead of the monthly plan, and Sam quickly helped me cancel it and receive a full refund in five minutes. The entire process was smooth, fast, and stress-free. It’s refreshing to see a company that truly values its customers. Highly recommend Captions for both its fantastic features and exceptional service!
Response from CaptionsOct 15, 2026
Thank you, Maryam! We're glad the billing mix-up was sorted quickly and painlessly — that's how it should be. Really appreciate the thoughtful review.