CaptionsReviews of captions.ai

I recently subscribed to the MAX plan through desktop.captions.ai / captions.ai, based on the displayed price of $24.99 per month. However, after reviewing the invoice the following day, I realized that I had been charged for a full year in advance. This was not what I intended to purchase, and I understood that I was signing up for a monthly subscription, with a payment of $24.99 charged each month and the option to cancel whenever I choose. After I wrote to them, I received a complete refund and the option to make the deal again as I wanted. Very nice client support.

Support pointed me in the right direction to solve my problems. Good at following up to ensure everything was working. The app works nicely.

Fantástico Sam en su atención e instrucciones, en todo momento se molestó en estar pendiente de todo 🙌👌

I downloaded the app and then got frustrated because it wasn't doing the AI edit and I just got captions, so, I wrote to them.and they immediately refunded my money. I also asked why I was not getting the full experience of the edit, and they told me it was because I was using android and I needed to use my mac. I will try it with my mac now and may resubscribe. I appreciated the fast replies on email, and the human Interaction as well as a no questions asked refund.

Love making videos using this app; captures my vision and saves a ton of time!

I needed a refound because of personal expectations and the help center was very good and . Captions is a really good app though and I recommend.

Great experience

Excellent customer service. I was amazed by how fast they responded my question. Thanks