CaptionsReviews of captions.ai

They are scammers with their credit model. I bought the Max plan, and they never mentioned they would change it from unlimited to using credits. Do not buy this app because you will regret it.

You can only use the AI Zoom feature on IOS but I needed it on Mac or Desktop. The pricing page on the DESKTOP showed what was possible on each plan, not the platform you had to edit it on to be able to access the feature. So basically all the features are not available for full sized YouTube format videos and only on the mobile app but it was purposefully misleading given the plans page on the desktop showed all the various platforms the software is available. It's all hidden in the fine print. DON"T BUY!!

I wish I could give zero stars. They charged me for the Pro version on my desktop, but it still gives me “Inactive Subscription” and no way to export videos without having to pay AGAIN. Support stopped responding after I sent them screenshots. Feels like a scam. I want a refund!

The app charges customers but it is full of bugs. Desktop app is worst.

I had the displeasure of interacting with the customer service of this company, and the experience was truly frustrating. It is evident that the system is still full of bugs, but this is not the real problem. The real issue lies in the mentality of these new generations, who seem to live life as if it were an algorithm. They are cold, arrogant, and condescending. The service itself is not bad - it has potential and can certainly be improved. However, the mindset of the people running it needs a drastic change. The problem is not the AI; it is the humans behind it. Until they adopt a more respectful and understanding approach, the service will continue to suffer. What a sadness indeed.

The money has been debited before the trail period has ended

Après avoir pris l’essai gratuit j’ai directement résilier l’abonnement pour ne pas être prélevées. SAUF QUE je vois qu’ils m’ont quand même prélevée 11€99 !! Grosse arnaque l’essai gratuit n’a rien de gratuit à partir du moment où ils ont vos coordonnées bancaires ils ne se gêneront pas pour taper vos thunes. En + de ça c’est pas pratique d’utilisation. Je vous conseille VEED CAPTIONS.