Steve L.
Horrible site
Horrible site, I jump through 12 different steps to get my payout and all of a sudden its my problem, do not waste your time or money on this scam
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captainjackcasino.com (captainjackcasino.com) has 120 customer reviews on Five Star Index, with an average rating of 1.3 out of 5.
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Steve L.
Horrible site, I jump through 12 different steps to get my payout and all of a sudden its my problem, do not waste your time or money on this scam
customer
As many of the reviews state, Captain Jacks is deceptive, dishonest and should not be allowed to fleece people. They make it very easy to gamble in the site, but deny you the money you e won. I literally entered my verification information 6-7 times only to have it not accepted. Then I got notice they accepted it but when I tried to cash out I was asked again to submit my verification and the process started over. Even when bonus amounts were accounted for, I was still owed $250. When I finally got help via chat, they told me the money was not cashable. WTF? They are so blatantly dishonest it’s disgusting. Fool me once! This racket is likely taking in lots of money off of deceptive marketing. But it’s more the fact that they deceive and rob people that’s heartless. Captain Jack’s and the folks who run it and work there pushing lies are the parasites of the gambling world. The odds are in their favor yet their greed is voracious.
Coin C.
They send you free spins and free chips all the time in your email. Come to find out, if you use more than one of these and someday you happen to get enough to cash out, and it clearly says you have a withdrawable balance, so you withdraw and wait and wait for nothing because they dont let you withdraw it. It's my opinion that if you give someone Freeplay they should be able to withdraw it. If you dont want someone using more than one Freeplay.. DONT SEND MORE THAN ONE FREEPLAY. I can't wait until decent online casinos like, Funzpoints, puts all these assholes out of business.
Redmisty V.
I won on a no deposit bonus which made me make a deposit anyway and they have stolen my winnings and won't let me withdraw. They are downright criminals and thieves.
Stephen H.
I have emailed and texts regarding multiple times regarding my withdrawal of $1000. I have met all the requirements and still can’t get them to wire my bank account. I have an email stating it was approved. The live chat always tells me that my case is escalated. I believe this is a scam just to steal money from you. Negative stars. Don’t expect to get paid. Terrible customer service.
Nicolas L.
They are criminals and conartists. They literally stole $100 from me! They are trying to say it's because they didn't have enough information, which is a lie. They had all of my banking info in order to send a international wire transfer and now they tried saying they need my bank statements. To them now saying that the money isn't valid anymore and that I won't be getting my money I requested to withdraw. I asked them to prove to me why they keep adding more things for information they want. Everytime I speak to someone else. They add another 2 things to the list they previously told me. If they really needed that information, they would of asked me from the beginning. Not continuously add other things to the long list of information they want. Alot of the info, is not even needed for a transfer. The RCMP needs to take them down. Close these sites and sue make the companies payback everyone
Tia R.
They are scammers they are liars someone created an account underneath my name and compromised my bank cards and spent $1,399.75 to them and I’m trying to get my money back and they have been ignoring my emails have blocked me from live chat they said they were sending me a payment to my bank won’t respond to what bank or how much the payment is coming back to me they have a worker up there by the name of Brandon Mitchell and he ran my cards multiple times for outrageous amounts like for example one charge was for $928 I have a bunch of screenshots of what he did I’m so pissed right now I want my money back for the transactions I didn’t do and want them pieces of shits to answer my god damn emails
Zero B.
Your run of the mill scam casino nothing new