Jesse
What a scam
So I used a free bonus and won 65 dollars and went thru all their hoops to try to withdraw and then once I deposited so I could withdraw not only was my deposit only partially credited but my bonus wins they told me were invalid
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captainjackcasino.com (captainjackcasino.com) has 120 customer reviews on Five Star Index, with an average rating of 1.3 out of 5.
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Jesse
So I used a free bonus and won 65 dollars and went thru all their hoops to try to withdraw and then once I deposited so I could withdraw not only was my deposit only partially credited but my bonus wins they told me were invalid
Christina H.
i won over $ 700 usd and went to cash out, had to get a bitcoin wallet convert usd into bitcoin send them $10 usd worth of bitcoin which cost 3usd to send. sent in my id verification and everything was approved. cashed out $500 usd worth of bitcoin to my wallet. they sent me back almost the $15 usd worth of bitcoin and kept the $485 usd. said i had used bonuses in a row. and was not able to collect on it. not to mention it cost money to buy bitcoin and sell bitcoin. this casino is a scam. they are quick to accept your money but do not want to pay you when you win. its a joke.
Jamie J.
Please do not get your hopes up with this Casino, I won 2 times and both times they came up with some reason not to pay, then they see these reviews online and mistreat people for saying the truth, I have a chats with agents about both withdraws of winnings and excuses they gave and will be willing to share all of them with anyone to prove Captain Jack Casino are scammers and they give false hopes, also they ask that you make a small one time Crypto deposit to verify you have an active Crypto account and they keep that to when they decline your winnings withdraw, please do not use this Casino, I have been seeing a lot of different online Casinos and to be honest Chumba Casino is the best and they pay out quick, I just withdrew $500.00 I won with them on the free dollar they give you to play everyday, you will love it, Captain Jack Casino Scammers.
Ronald S.
I played a free promotion and didn't win. Then today I play another promotion that they emailed me. I won like 24$ and had to play through 350$ after I played through that and had a 50.18 balance I went to cashier to cash out and it wanted me to verify my wallet after I had already done that. The service representative said I need to have a 0 balance then deposit at least 30$ then he took my 50$ winnings and abruptly cut off the chat. Very disappointed
Jason P.
Captain Jack casino Don't play there! Started playing with a no deposit bonus, was up over $600,2 minutes went by, I looked at my balance and I was less than $100. I went to the game records to see what happened. The records were different from my actual play. I took a screenshot when I got over $600 to show a friend to see if he wanted to play on the site. Glad I did because it proves they took the money I won. Don't trust the Captain Jack casino.
Health And S.
I had redeemed one off their promotions and won some good money, I know that I had to meet certain requirements to withdraw my winning, after I completed all the requirements need for my withdrawal, I went to request my withdrawal. After a few hours I went back to check on the progress and the withdrawal was canceled and the money was withdrawn to someone else. This is absolutely ridiculous, will definitely not recommend this site, they are scammers.
Brandon M.
Total scam same as everyone else same excuses every time they will not pay str8 trash I agree shut them down
Sam M.
Stay far away from this casino. I was first told that it would take 7 days to receive my withdrawal. I was thinking it was ridiculous for it to take so long. Well, I contacted them on day 8 to see what was the delay. That's when I was informed that it takes 7 days to approve a withdrawal request. Then it takes another 7-10 days to process the withdraw. He also was sure to say " and however long it takes for it to actually process". Seem he left the opportunity for them to wait another 7 days and blame Bitcoin. We all know Bitcoin takes less than a day. This casino has no intentions on paying anyone. They are stealing your money without any hopes on winning any. This place needs to be shut donw.