Capson is a top provider of malpractice insurance in the US, admitted in 28 states. Learn more about our medical malpractice insurance services and rates.
Capson Physicians Insurance (capson.com) has 138 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
Also known as
capson.com
Website
capson.com
Category
Insurance
Location
Austin, Texas
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 92% of reviews.
Latest
Most recent review: April 2019.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
I have had Capson for several years with good service.I had a claimed filed this year and I was afraid of what would happen to my rates while this claim works throught the process. My service and support have been outstanding. the rate I paid for my last renewal was lower than the last year before the claim. I have an outstanding legal team to support me through this unpleasant time and I feel supported by Capson. I know they will treat me fairly.
Response from Capson Physicians InsuranceOct 3, 2018
Dr. Robinson,
Thank you for your positive words! Please accept my heartfelt appreciation for you taking the time to post a review. Capson prides itself on our claims process, In-house legal expertise and tenacity when it comes to defending the best interests of our physician insureds. Feel free to contact me directly if you have any concerns or suggestions in how we can do a better job in serving you and your practice!
Maury Magids
CEO & Founder
512-609-7901
RN
Roberto N.
Cheapest by far but so far as good as…
Cheapest by far but so far as good as the best.
Response from Capson Physicians InsuranceOct 3, 2018
Thank you so much for taking the time to provide us with a review and positive feedback. On behalf of the entire Capson Team I would like to personally acknowledge you and offer our sincere appreciation for allowing us to protect you and your practice. If you ever have any suggestions on how we could better serve the needs of your practice, feel free to call me directly.
Warm Regards,
Maury Magids
CEO
512-609-7901
DB
Dr.Ben Clark, J.
No problems
No problems, I would recommend this company to anyone.
Response from Capson Physicians InsuranceOct 3, 2018
Dr. Clark,
I want you to know how grateful we are that you took the time to review Capson! Your kind words are greatly appreciated and I will pass on your comments to the rest of your support team. Thank you for your business and continued support.
Maury Magids
CEO & Founder
512-609-7901
DF
Dr. F.
Have always been happy with them as our…
Have always been happy with them as our carrier
Response from Capson Physicians InsuranceOct 3, 2018
Dr. Funk,
Thank you! Please accept my heartfelt appreciation for you taking the time to post a review. Feel free to contact me directly if you have any concerns or suggestions in how we can do a better job in serving you and your practice!
Maury Magids
CEO
512-609-7901
DP
Dr. P.
Capson has given me a great service in…
Capson has given me a great service in looking after my best interests. Highly recommend them.
Response from Capson Physicians InsuranceOct 3, 2018
Dr. Patterson,
Thank you so much for taking the time to provide us with a review and positive feedback. On behalf of the entire Capson Team I would like to personally acknowledge you and offer our sincere appreciation for allowing us to protect you and your practice. If you ever have any suggestions on how we could better serve the needs of your practice, feel free to call me directly.
Warm Regards,
Maury Magids
CEO
512-609-7901
DL
Dr. L.
Newly insured
I am newly insured but the application process was quick and painless.
Response from Capson Physicians InsuranceOct 3, 2018
Dr. Levy,
Thank you for the review and welcome to Capson. If you ever have any suggestions on how we could better serve the needs of your practice, feel free to call me directly.
Warm Regards,
Maury Magids
CEO
512-609-7901
DM
Dr. M.
Capsion is very reliable and…
Capsion is very reliable and trustworthy company
Response from Capson Physicians InsuranceOct 3, 2018
Dr. Malik,
Thank you so much for taking the time to provide us with a review and positive feedback. On behalf of the entire Capson Team I would like to personally acknowledge you and offer our sincere appreciation for allowing us to protect you and your practice. If you ever have any suggestions on how we could better serve the needs of your practice, feel free to call me directly.
Warm Regards,
Maury Magids
CEO
512-609-7901
BT
Brian T.
The purpose for my initial purchase of…
The purpose for my initial purchase of Medical Malpractice insurance was for medical practice outside of my Emergency Medicine practice. This was for supervising a Nurse Practitioner of several years and for a brief time working for a Federal funded clinic. Both of these activities were terminated more than 3 years ago. I am now discontinuing my work reviewing laboratory screening for a weight loss clinic. Therefore, I no longer am in need of insurance outside of my Emergency Medicine practice.
The Capson insurance policy specifically states it does not cover my Emergency Department liability. My medical practices where this Capson policy would be liable are no longer in existence. Because of this separation from prior practices as such, I am no longer in need of this policy and Capson is no longer liable for any of my practices outside of the Emergency Department. I am effectively RETIRED from my primary care practice for which the policy was directed.
This should cover the "tail" guaranteed to me upon retirement.
Furthermore, when I reviewed the signature page of the Keane Ins. Group acknowledgment, it states the the insured Party, per the signature below, herby: (i) Acknowledges that the Insurance Company does not meet The Keane Insurance Group's internal standards because of its AM Best rating, financial strength and/or size the The Keane Insurance Group does not and cannot guarantee the financial position or solvency of any Insurance company or market utilized, and (ii) Acknowledges that there are risks, including but not limited to insurer insolvency(insurer insolvency could result in non-payment of claims or partial non-Payment of claims), involved with obtaining coverage from non-rated Insurance Companies, and (iii) Acknowledges that, should insured choose to participate in third party financing, The Keane Insurance Group is not a party to said agreement, nor responsible for premiums due, in the event of insurer insolvency, and (iv) Agrees that it will hold the Keane Insurance Group and it directory, officers, employees, agents, representatives, advisors, parent companies and subsidiaries harmless from any loss, liability, obligation, damage or expense that the Insured Party may suffer, or incur based upon attributable to, arising from, relating or in connection with the failure or inability of the Insurance Company to pay any claims that the Insured party may have under any policy issued by the Insurance Company.
So, how can I sign a document which may not cover any potential financial litigation against me. Furthermore, how can The Keane Insurance Group in moral character offer a product to me that they state is substandard and possibly of no value.
Respectfully submitted,
Brian H. Teeter, M.D.
Response from Capson Physicians InsuranceOct 9, 2018
Dr. Teeter,
Thank you so much for taking the time out of your busy day to respond in the above review. We truly regret the confusion and misunderstanding you describe above with your broker. It is my understanding that your concerns were escalated to Capson's Vice President of Underwriting and everything is now cleared up and to your satisfaction. If you have any additional concerns or suggestions on how we can improve in serving the needs of quality physicians like yourself please feel free to call me directly.
Regards,
Maury Magids
CEO and Founder
512-609-7900