Paul C.
Donation Made Easy
The process was simply from start to finish. The pickup was as described with adequate notifications via email and calls.
Response from Capital Auto AuctionJul 18, 2025
Thanks for your positive feedback!

Capital Auto Auction has been in business in Washington DC since 1988. As native Washingtonians, we are proud to be doing business in Northeast Washington.On February 4, 1989 we opened our doors in DC. We have sold thousands of vehicles. Our 60,000 sq ft facility is centrally located. We draw customers from DC, and both the Maryland and Virginia suburbs. There is plenty of parking at the auction warehouse, which is right across the street from the Main Post Office. December 11, 1996 we opened Capital Auto Auction of Philadelphia. We now have three big auctions per week held on Tuesdays, Wednesdays, and Saturdays due to the great response in Philadelphia. We are right off of Route 95 at Cottman Avenue. You can’t miss our sign! November 18, 1999 we added our third Capital Auto Auction in Manchester, New Hampshire. We now have auctions weekly, every Saturday, rain, snow, or shine. We look forward to serving our New England neighbors. We are easily accessible to Boston and the vicinity, Route 93N to route 101E, exit 1 on the left.We have vehicles for every budget and need – from family mini-vans, to sports cars, to the occasional boat, camper, and motorcycle. The selection varies from week to week, but there are always good, clean, used cars at excellent prices. The bargains are outrageous!!!We also take vehicles on consignment. We do the advertising!!! We show it off!!! We take the phone calls!!! You sell your car!!! If there is ever a problem with a sale, we at Capital Auto Auction will do everything possible, and fair, to satisfy both the buyer and the seller.Capital Auto Auction is a public car auction…Everyone is welcome. Come and share in the excitement of a live auction!
Capital Auto Auction (capitalautoauction.com) has 788 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Paul C.
The process was simply from start to finish. The pickup was as described with adequate notifications via email and calls.
Response from Capital Auto AuctionJul 18, 2025
Thanks for your positive feedback!
Umm Layla M.
My friend he had got many vehicles from here so I decided to take my chances. All his vehicles that he gotten from here was good, just regular Maintenace. On Sat. June 28, 2025 I bided on a SUV, I won the bid, this was my 1st time getting a vehicle from here, the information on the vehicle said running, dents, cold air conditioning, I took an Uber up there, I paid for my vehicle, the vehicle was a little over $2,000 the auction fees was $763.50 I paid over $3,000 for the vehicle here is the breakdown of the fees, Buy fee, Internet Fee, Fuel Surcharge, taxes, & Title When I drove off the vehicle it was overheating & the vehicle cut off on me on Roosevelt Blvd & Rising Sun. I pulled over & let it sit for 3 hours, I drove it Broad & Hunting Park it cut off again. I got it tooled to my house; I got it totaled to my mechanic on that Mon, June 30, 2025. It needed a thermostat, some sensors 5 of them, oil change, etc. He fixed everything & it rides good now. It still needs brakes etc. THE PROMBLEM I HAVE IS THEY NEVER SAID IN THE DESCRIPTION THAT IT OVER HEATS, Any used vehicle we take chances we don't know nothing about the vehicle until we start driving it.
Response from Capital Auto AuctionAug 6, 2025
We appreciate you sharing your experience. We're sorry to hear about the overheating issue and the unexpected repairs needed after your purchase. We aim to provide accurate vehicle descriptions, and we'll review our processes to ensure transparency. Thank you for your feedback.
Jeannette H.
Excellent communication, quick and painless pickup.
Response from Capital Auto AuctionJul 15, 2025
We're happy to hear that. Thank you for your positive feedback!
DOROTHEA R.
Easy donation, coming on time for pickup of van
Response from Capital Auto AuctionJul 14, 2025
We're happy to hear that the donation process was easy and the van pickup was on time. Thank you for your positive feedback; we appreciate it.
Jon C.
It was very easy with minimal paperwork and an efficient driver.
Response from Capital Auto AuctionJul 14, 2025
We're happy to hear that our services were easy to use, with minimal paperwork, and that you found our driver efficient. Thank you!
BARBARA W.
Your team communicated with me quickly and met me at the appointed time with all the require paperwork. Very professional and compassionate. So glad I am Donating my recently deceased husbands car to a good cause.
Response from Capital Auto AuctionJul 14, 2025
We appreciate you sharing your experience. We are grateful for your donation and are so sorry for your loss. It means a lot to us that we could provide a professional and compassionate service during this difficult time.
John L.
Communication was clear.
Response from Capital Auto AuctionJul 14, 2025
Thank you for your positive feedback; we appreciate it.
Rob M.
The entire process was simple and the tow truck driver very polite and helpful.
Response from Capital Auto AuctionJul 14, 2025
Thank you for sharing your positive experience with us.