Capital Auto Auction Reviews | Read Customer Reviews of capitalautoauction.com

Capital Auto AuctionReviews of capitalautoauction.com

4.8788 reviews
Home Goods Stores
1905 brentwood rd ne, Washington, District of Columbia

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Capital Auto Auction

About Capital Auto Auction

Capital Auto Auction has been in business in Washington DC since 1988. As native Washingtonians, we are proud to be doing business in Northeast Washington.On February 4, 1989 we opened our doors in DC. We have sold thousands of vehicles. Our 60,000 sq ft facility is centrally located. We draw customers from DC, and both the Maryland and Virginia suburbs. There is plenty of parking at the auction warehouse, which is right across the street from the Main Post Office. December 11, 1996 we opened Capital Auto Auction of Philadelphia. We now have three big auctions per week held on Tuesdays, Wednesdays, and Saturdays due to the great response in Philadelphia. We are right off of Route 95 at Cottman Avenue. You can’t miss our sign! November 18, 1999 we added our third Capital Auto Auction in Manchester, New Hampshire. We now have auctions weekly, every Saturday, rain, snow, or shine. We look forward to serving our New England neighbors. We are easily accessible to Boston and the vicinity, Route 93N to route 101E, exit 1 on the left.We have vehicles for every budget and need – from family mini-vans, to sports cars, to the occasional boat, camper, and motorcycle. The selection varies from week to week, but there are always good, clean, used cars at excellent prices. The bargains are outrageous!!!We also take vehicles on consignment. We do the advertising!!! We show it off!!! We take the phone calls!!! You sell your car!!! If there is ever a problem with a sale, we at Capital Auto Auction will do everything possible, and fair, to satisfy both the buyer and the seller.Capital Auto Auction is a public car auction…Everyone is welcome. Come and share in the excitement of a live auction!

Capital Auto Auction (capitalautoauction.com) has 788 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.

Also known as: capitalautoauction.com
Website: capitalautoauction.com
Category: Home Goods Stores
Location: Washington, District of Columbia
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 100% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Capital Auto Auction reviews

788 approved reviews, newest moderated first

Wade W.
Sep 3, 2025
Very kind and engaging and professional!
Very kind and engaging and professional!
Response from Capital Auto AuctionSep 4, 2025
We're happy to hear that you had such a wonderful and professional experience. Thank you for your kind words!
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Laura Devlin D.
Sep 3, 2025
Super simple
Super simple. Everyone was so helpful. Happy with my decision to donate.
Response from Capital Auto AuctionSep 3, 2025
We're happy to hear that you found the process simple. Thank you for your donation!
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Verified C.
Sep 2, 2025
Outstanding Experience
Team member that picked up vehicle was professional, efficient and an outstanding representative of your company! Team members like that are hard to find. From the initial phone call to pickup was less than a week. Confirmation call received in advance and then driver called when he was an hour away. Rarely have I ever had a process work this smoothly. I also encourage others to consider donating to Central Mission. Organizations that feed people are critical.
Response from Capital Auto AuctionSep 2, 2025
We appreciate you taking the time to share your positive experience. It's wonderful to hear the team member was professional and efficient.
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CM
Sep 2, 2025
We waited all day on 3 Saturdays to…
We waited all day on 3 Saturdays to meet the driver for pick up. The drivers never called for the first 2 days. I called the office and they would transfer to the driver who did not pick up and never called us. The office then closed. The window for pick up is 6AM to 4PM so we are literally waiting all day. The third driver said the cable was broken on his truck and he did not know when he could get there. We finally had to leave the keys and title with the auto shop because it was so delayed. Totally disorganized and a huge inconvenience. I plan to complain to Habitat for Humanity also.
Response from Capital Auto AuctionSep 2, 2025
We regret to hear about the multiple failed pick-up attempts and the inconvenience this caused. We appreciate you bringing this to our attention, and we'll review our procedures to prevent similar issues in the future.
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Masseyni T.
Sep 2, 2025
Changing the lives of others drove to do this.
I understand that you can't have everything in life. So when you're more fortunate than others, it's important to think about them and do something important for them. Your organization does a great job in assisting needy people to improve their daily lives.
Response from Capital Auto AuctionSep 2, 2025
We appreciate you taking the time to share your thoughts. Thank you for recognizing our organization's efforts to assist others.
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ML
Aug 30, 2025
Very convenient
Very convenient. Tow truck driver Jose was a pro.
Response from Capital Auto AuctionSep 2, 2025
We're happy to hear that our service was convenient, and we appreciate your kind words about our team!
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Frank S.
Aug 30, 2025
Satisfied customer
From initial telephone contact to the morning of tow-away, every aspect was efficient and went as promised.
Response from Capital Auto AuctionSep 2, 2025
We're happy to hear that we met your expectations. Thank you!
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customer
Aug 30, 2025
Everyone I worked with from the…
Everyone I worked with from the beginning of the process to the end was courteous and very helpful. The process was handled promptly, efficiently and professionally by people who went out of their way to be helpful!
Response from Capital Auto AuctionSep 2, 2025
We're happy to hear that everything worked out really well for you. Thank you for your positive feedback!
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