Capital Auto Auction Reviews | Read Customer Reviews of capitalautoauction.com

Capital Auto AuctionReviews of capitalautoauction.com

4.8788 reviews
Home Goods Stores
1905 brentwood rd ne, Washington, District of Columbia

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Capital Auto Auction

About Capital Auto Auction

Capital Auto Auction has been in business in Washington DC since 1988. As native Washingtonians, we are proud to be doing business in Northeast Washington.On February 4, 1989 we opened our doors in DC. We have sold thousands of vehicles. Our 60,000 sq ft facility is centrally located. We draw customers from DC, and both the Maryland and Virginia suburbs. There is plenty of parking at the auction warehouse, which is right across the street from the Main Post Office. December 11, 1996 we opened Capital Auto Auction of Philadelphia. We now have three big auctions per week held on Tuesdays, Wednesdays, and Saturdays due to the great response in Philadelphia. We are right off of Route 95 at Cottman Avenue. You can’t miss our sign! November 18, 1999 we added our third Capital Auto Auction in Manchester, New Hampshire. We now have auctions weekly, every Saturday, rain, snow, or shine. We look forward to serving our New England neighbors. We are easily accessible to Boston and the vicinity, Route 93N to route 101E, exit 1 on the left.We have vehicles for every budget and need – from family mini-vans, to sports cars, to the occasional boat, camper, and motorcycle. The selection varies from week to week, but there are always good, clean, used cars at excellent prices. The bargains are outrageous!!!We also take vehicles on consignment. We do the advertising!!! We show it off!!! We take the phone calls!!! You sell your car!!! If there is ever a problem with a sale, we at Capital Auto Auction will do everything possible, and fair, to satisfy both the buyer and the seller.Capital Auto Auction is a public car auction…Everyone is welcome. Come and share in the excitement of a live auction!

Capital Auto Auction (capitalautoauction.com) has 788 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.

Also known as: capitalautoauction.com
Website: capitalautoauction.com
Category: Home Goods Stores
Location: Washington, District of Columbia
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 100% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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Capital Auto Auction reviews

788 approved reviews, newest moderated first

Tim
Oct 20, 2026
Easy appointment and great…
Easy appointment and great communication from dispatch and the driver
Response from Capital Auto AuctionOct 21, 2026
We are happy to hear that our booking and updates made your experience so easy.
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Michele O.
Oct 17, 2026
It was very easy to donate my car
We had a small problem with pick up. I didn't realize they were taking my car to DC. But they showed up in two days and the worker was very efficient and friendly. When I called customer service the woman I spoke to was courteous and informative. The experience was fine. I would do it again. My car was sold for $5300. I'm happy knowing this will help someone.
Response from Capital Auto AuctionOct 19, 2026
We are glad you enjoyed your experience overall and appreciate you taking the time to share your feedback. We regret the initial confusion regarding the transport location, but we are happy to hear that our driver was prompt, helpful, and pleasant the following day. It is wonderful knowing that the successful sale of your vehicle went toward a great cause, and we thank you for choosing our service.
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Arthur S.
Oct 16, 2026
Simple and straightforward
Instructions via email and phone from the receiving organization spelled out exactly what to do. Coordinating the pickup was simple. The driver gave plenty of advance notice when he was on the way. The pickup itself was simple: key and title filled out as instructed. No questions or problems. Totally straightforward.
Response from Capital Auto AuctionOct 19, 2026
We are glad you enjoyed your experience with our service. Thank you very much for taking the time to share your positive feedback with us. We are happy to hear that our clear communication made the vehicle handover smooth and hassle-free for you. Our team works hard to ensure every step of the process is convenient, and we appreciate your kind words.
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Helen L.
Oct 16, 2026
easy to communicate with
easy to communicate with, all questions answered, everything was very timely. Thank you!
Response from Capital Auto AuctionOct 19, 2026
We're happy to hear that our fast responses and clear answers made your experience so smooth. Thank you!
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Sean and Melissa S.
Oct 16, 2026
Quick friendly service
Quick friendly service. On time and easy process.
Response from Capital Auto AuctionOct 19, 2026
We are thrilled to hear that your experience was punctual, smooth, and pleasant. Thank you so much for taking the time to share your positive feedback with us!
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Renee H.
Oct 16, 2026
The company arrived on time and didn't…
The company arrived on time and didn't take long to hook up our donated car to his truck.
Response from Capital Auto AuctionOct 19, 2026
We are so pleased to hear that our driver arrived promptly and completed the vehicle pickup quickly. Thank you for your generous donation and for taking the time to share your positive experience with us!
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Jeremy W.
Oct 16, 2026
Perfect Vehicle Donation!
They contacted us prior to pickup and showed up right on time! It was quick and easy, the vehicle was gone in minutes!
Response from Capital Auto AuctionOct 19, 2026
We are thrilled to hear that our team communicated well and made the pickup process so quick and seamless for you. Thank you very much for taking the time to share your great experience!
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Allyson A.
Oct 16, 2026
Super service
The same day I got in touch with the ASPCA the Capitol Auction got in touch with me to set up a pick up day and time. The Tow company called over an hour in advance on the scheduled day. He was super professional and friendly.
Response from Capital Auto AuctionOct 19, 2026
We are so glad to hear that the entire vehicle donation process went so smoothly for you. It is wonderful to know that communication was prompt and that the tow driver provided such professional, courteous service on the day of pickup. Thank you for taking the time to share your positive experience!
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