customer
Service
Efficient, follow-up/confirmation; Courteous!
Response from Capital Auto AuctionJul 1, 2026
We're so glad to hear that our efficiency, follow-up, and courteous service met your expectations. We truly appreciate your kind words!

Capital Auto Auction has been in business in Washington DC since 1988. As native Washingtonians, we are proud to be doing business in Northeast Washington.On February 4, 1989 we opened our doors in DC. We have sold thousands of vehicles. Our 60,000 sq ft facility is centrally located. We draw customers from DC, and both the Maryland and Virginia suburbs. There is plenty of parking at the auction warehouse, which is right across the street from the Main Post Office. December 11, 1996 we opened Capital Auto Auction of Philadelphia. We now have three big auctions per week held on Tuesdays, Wednesdays, and Saturdays due to the great response in Philadelphia. We are right off of Route 95 at Cottman Avenue. You can’t miss our sign! November 18, 1999 we added our third Capital Auto Auction in Manchester, New Hampshire. We now have auctions weekly, every Saturday, rain, snow, or shine. We look forward to serving our New England neighbors. We are easily accessible to Boston and the vicinity, Route 93N to route 101E, exit 1 on the left.We have vehicles for every budget and need – from family mini-vans, to sports cars, to the occasional boat, camper, and motorcycle. The selection varies from week to week, but there are always good, clean, used cars at excellent prices. The bargains are outrageous!!!We also take vehicles on consignment. We do the advertising!!! We show it off!!! We take the phone calls!!! You sell your car!!! If there is ever a problem with a sale, we at Capital Auto Auction will do everything possible, and fair, to satisfy both the buyer and the seller.Capital Auto Auction is a public car auction…Everyone is welcome. Come and share in the excitement of a live auction!
Capital Auto Auction (capitalautoauction.com) has 788 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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customer
Efficient, follow-up/confirmation; Courteous!
Response from Capital Auto AuctionJul 1, 2026
We're so glad to hear that our efficiency, follow-up, and courteous service met your expectations. We truly appreciate your kind words!
John
Went smoothly. Driver who picked up vehicle did well on a hot, muggy day.
Response from Capital Auto AuctionJul 1, 2026
We're so pleased to hear that the pickup went smoothly and that our driver did a great job, especially on such a hot day. Thank you for your positive feedback!
James K.
Smooth and quick process. Sent my request, got a quick call from towing people, and the next morning, handed the guy the title and he gave me a receipt, and I went back to bed.
Response from Capital Auto AuctionJul 1, 2026
We're happy to hear that our process was smooth and quick for you! We appreciate you sharing your positive experience with us.
Nai Yu W.
They can within time window and the driver was very efficient and friendly with the receipt ready.
Response from Capital Auto AuctionJul 1, 2026
We're so glad to hear that our driver was efficient and friendly, and that they arrived within the expected time frame!
Mary S.
Fast response and prompt pickup
Response from Capital Auto AuctionJun 30, 2026
We're happy to hear that our response and pickup were prompt. We appreciate your positive feedback!
Rick M.
It was easy. Since my wife died, hardly anything has been easy as I try to settle financial matters. So far the process with you has been hassle free. I truly appreciate that.
Response from Capital Auto AuctionJun 30, 2026
We are truly sorry for your loss and deeply appreciate you sharing your experience. We are here to support you during this difficult time.
Joseline C.
The process was seamless, from calling to scheduling to the actual pick up.
Response from Capital Auto AuctionJun 29, 2026
We're delighted to hear that your experience, from scheduling to pickup, was so smooth and seamless. Thank you for sharing your positive feedback!
Charles P.
The process was easy and the pickup was completed very professionally
Response from Capital Auto AuctionJun 29, 2026
We're delighted to hear that you found the process easy and that the pickup was completed so professionally. Thank you for sharing your positive experience!