Jim M.
Colors do not match the swatch on the…
Colors do not match the swatch on the website. Customer service was not helpful! Would not recommend.

The One-Stop Shop For Every Graduation, from our warehouse direct to you! At Cap And Gown Direct, we care about each and every customer by offering value and convenience in ordering graduation products. There is no tiered pricing for 1 set of cap and gown to 100 sets, because we offer the bottom price plus shipping & handling. There's no more waiting for months for your graduation gown to be shipped to you- our standard shipping takes only 3-5 business days to arrive anywhere in the U.S. We make things simple, affordable, and reliable. Place your order online today, or contact us at [email protected] if you have any questions!
CapandGownDirect.com (capandgowndirect.com) has 463 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Showing 20 reviews with 1 star · Clear filters
Jim M.
Colors do not match the swatch on the website. Customer service was not helpful! Would not recommend.
DAVASHAY W.
I did not receive my order.
Deborah A.
Did not send package and does not update website one package is ordered. I ordered my package almost month a ago still have not gotten it.
Response from CapandGownDirect.comOct 21, 2025
You placed your order on 10/10. Not over a month ago. It shipped on 10/11. When you reported that you did not receive it, we re-shipped it for you and it should be delivering today 10/21.
KEISHA M.
You guys sent me the wrong color tassle I need a black one 2025 and you sent me a blue one
Elizabeth W.
I'm a plus-size professor who is just trying to buy a robe that fits me. I see that this site has one available to purchase, and then they sent me the wrong size. I'm furious and frustrated and stressed, because I need this masters gown for work in less than a week.
Hannah B.
We got the wrong color, cap and gown. We got the Matte Kelly green instead of the shiny hunter green that we ordered.
Ryan S.
I never received my cap and gown
Rolando Sueiro R.
You should use a different carrier. I haven’t received the cap and gown yet.
Response from CapandGownDirect.comAug 14, 2023
Hi there, thank you for letting us know. Your tracking says it has been delivered. We will write to you more privately on the matter.