Kelly
Flawless experience
I don't usually write reviews, but I was so impressed with my recent purchase from Canvas Factory that I created an account just to write a review so that more potential customers make their decision to go with this company. There were several bad reviews on Trustpilot regarding poor delivery packaging resulting in crushed frames, or long delays in delivery (due to Christmas peak period), all of which I understand are not applicable anymore since they've moved production to Australia and I'm not ordering during the peak period. I wasn't expecting much, however, I was pleasantly surprised by their responsive customer support, timely updates informing me of where my prints were at the moment, and it took me only 12 days (I live in Singapore) to receive my prints after ordering them! The quality of the prints and frames were amazing as well. I can't say much about the pro designer services because I opted out of those, but otherwise I'm very impressed with every aspect of my experience with Canvas Factory. The prices are reasonable and you're paying for great stuff. Will definitely order more from them in future!



