CannondaleReviews of cannondale.com

I purchased a new Cannondale mountain bike and applied for the free junction helmet. I got an email confirming this and stating that I would receive the helmet in four to six weeks. Nothing received and you cannot reply to the confirmation email to query. I have spent ages trying to find somewhere to email or telephone. What reputable company has no obvious way of allowing its customers to easily contact them. Where is my helmet, I see I am not the only one! Disgraceful.

De fiets rijdt prima. De samenwerking tussen BOSCH en Cannondale is een flop. (Bosch Smart System) Handleidingen bestaan, maar zijn niet relevant. Foto's en bedieningspanelen zijn verschillend. Een snelgids bij aankoop zou aangewezen zijn. Smartsense kan niet geconfigureerd worden via de app van Bosch. Kiox 500. De GPS werkt op de smartphone, maar de koppeling naar de display doet het niet correct. En zo veel meer.... Voor de prijs van meer dan € 5000 mag men wel verwachten dat alles correct functioneert. De SmartphoneGrip zou standaard moeten worden bijgeleverd.

This is a review of my Cannondale Top Stone Carbon 2, 2021 model. Simple and direct. DON'T BUY IT. It's the worse bike I ever purchased. If you decide to upgrade to higher end parts, good luck. They have this Ai system that goes against all standards for bikes. If you want to upgrade wheels you will have to have it redished as the frame is not compatible with any other wheel on the market apart of their own Hollowgram wheels which are a piece of garbage. They won't hold air when set tubeless. Even the bike mechanic couldn't do it. You won't be able to upgrade it to eletronic groupset because you will need a chain set which is compatible with their Ai nosense. Don't even ask about the rear hub, oh god, give me patience. Who does that. To add to the burden you will need a whole new hub if you want to upgrade to Sram AXS. They don't give full detais of their nonsense bikes when advirtising it for sale. Whatever you do, stay away from cannondale. You will regret it if you buy one.

Pessima esperienza con questo marchio.. Nel 2021 acquisto una scalpel carbon 4 dopo ne anche due anni il carro posteriore si spezza 😱😱.. La cannodale mi risponde che non possono passarla in garanzia 🤮🤮perché secondo loro la bici ha preso un colpo 🤮🤮.. Ovviamente la bici non ha preso nessun colpo, il carro posteriore ha ceduto mentre ero in salita e meno male perché se mi sarebbe successo in discesa povero me..Che delusione

Achtervork carbon afgescheurd thv derailleurpad. Fiets steeds prima onderhouden. Lifetime waranty blijkt niets waard te zijn bij Cannondale, zelfs niet nadat ik er reeds 3 fietsen van het merk gekocht heb. Dealer waar ik hem gekocht had, had een foute garantiesticker in mijn boekje gekleefd en blijkt dat ze destijds geen gegevens van de aangekochte en verkochte fietsen bijhielden. Cannondale stuurt me gewoon wandelen zonder enige compensatie/overleg/moeite. NOOIT MEER CANNONDALE voor mij!!!

Treadwell Neo, dopo 2 anni e 3 mesi la bici smette di accendersi. Sempre tenuta in box, curata maniacalmente, 150 ore di utilizzo in totale. Responso del dealer autorizzato (Cicli Vedovati): batteria (incredibilmente) guasta, la casa non riconosce la garanzia (essendo scaduta da BEN 3 mesi), costo di sostituzione € 750. Scritto a Cannondale a più riprese, non rispondono neanche. Mai più, marchio completamente decaduto, vive sui fasti del passato, qualità delle componenti infima.

J'ai connu la même mésaventure que celle évoquée par Philippe sur le forum. Un défaut de fabrication sur le cadre et, malgré l'un des principaux arguments de vente de la marque à savoir "la garantie à vie", toujours un prétexte pour ne pas prendre en charge la réparation ou le changement de la pièce. J'ajoute que la qualité de fabrication et la fiabilité sont inversement proportionnelles du prix d'achat des vélos. Le rapport qualité/prix est catastrophique. Une marque à éviter absolument. Un vélo qui fait un bruit insupportable pour un prix supérieur à 8 000 €.

Marque à éviter. J'ai eu la malchance d'acheter un vélo haut de gamme (Super Six Evo - 8 000 €) comportant un défaut de fabrication au niveau du cadre (insert de porte-bidon trop large m'obligeant à le fixer avec un adhésif... bref je roule avec un vélo faisant un bruit de casseroles entrechoquées). Refus de la marque de le réparer sous garantie (marque qui ne peut pas être jointe directment, il faut passer par le revendeur). En conclusion, du bas de gamme au prix fort !