CannondaleCannondale started in a loft above a pickle factory in 1971 in Connecticut USA making bicycle luggage and a trailer to haul kids called 'the bugger'. We were one of the pioneers of high performance bicycles by using oversized aluminium tubing which gave a lighter, stiffer ride and also a technological pioneer with products including the Lefty single sided suspension system in 1999, still fitted to bikes today.
Cannondale (cannondale.com) has 146 customer reviews on Five Star Index, with an average rating of 1.7 out of 5.
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Manufacturing · Wolcott, Connecticut
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Manufacturing · Greenwich, Connecticut
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Manufacturing · Danbury, Connecticut
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Manufacturing · Fairfield, Connecticut
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Comprata bici nuova da svariate migliaia di euro, si rompe dopo 10 giorni e il rivenditore qui in Italia dice che non è in garanzia. Cannondale fa schifo come tutti i prodotti americani in più l'assistenza è zero. Pensaci bene prima di buttare i tuoi soldi.
Pia U.
Jeg købte en elcykel i nov og der har kun været bøvl med den lige siden. De er så ligeglade med kunden og i skrivende stund er jeg ved at fatte en mail med en ordentlig sviner for sammenlagt har jeg på de 6 måneder cykel har været min, kun kunne bruge den i 2. En cykel til 20.000kr skal være i orden. Den var i udu fra starten. Virkleig dårligt firma - hold jer væk fra dem
Elephant E.
I bought my first Cannondale bike a little more than 15 years ago when Cannondale was best known for their innovations and for making the best aluminum frames. This is when they innovated the Lefty or the molded aluminum / carbon technology in the Six-13 and later the System Six bikes, and were the first to put disc brakes on CX bikes. Early on I had a couple of issues which were addressed quickly by their support team. One issue required the replacing of the frame, which Cannondale handled professionally. Unfortunately, Cannondale no longer seems to honor the life time warranty they give on frames (seem like I an not the only one complaining about the life time warranty no longer being honored). My bike's frame has corroded in multiple places, but Cannondale, from looking at a few photos, determined that the damage was caused by my negligence to wipe sweat of the frame and not a manufacturing defect. Definitely leaves a sour experience after spending almost $30,000 on bikes from Cannondale.
Bent T.
Producerer Cannondale en uheldig model - er det udelukkende kundens problem. Det er definitivt INGEN hjælp at hente fra foretagenet....
ZZ
I've been a Cannondale customer since the 90's. I owned many high end Cannondale MTB's. Jekyll's 26inch, Carbon Scalpel 26 and 29inch, old Super V, different Hardtails, ... I started buying Cannondale because of innovation and customer service. 2 Things they completely lost. Especially the latter. If you pay over $10.000 for a bike I expect to find service parts and help if things break after 2 years. Yeah Cannondale bikes look nice but so do many other brands nowadays
J.J. K.
There is a joke. Nothing else. Bike for 11000 danish krone, seat broken, cables from dropper seat, no on track - impossible to set it on, without changing all cables. Contact? First go on Cannondale website and try to ask for something important. It is a joke, and overpaid joke for sure!
Klaus K.
Caad12 Renner als Zwiftbike benutz. Schon innerhalb kurzer Zeit Korrosion an Schrauben und Rahmen trotz Reiniung nach jedem Training. Cannondale verweigert die Garantie. Top. Finger weg von der Firma
Per
January 13th 2019: Bike ordered at Bike shop with expected delivery mid/end February 2019. Payed €2.799,- January end: Delivery delayed with no final delivery date April 4th 2019: Bike delivered April 17th 2019: After 5 rides frame brakes while riding. Besides broken frame, rear wheel and rear shifter are damaged April 18th 2019: Bike taken to Bike shop for repair May 8th 2019: Bike repaired and ready (3 weeks without the bike) August 2019: Paint start to come off the frame. Small dents primarily on the back of the back. Addressing this to Cannondale, they do not have any touch up paint or any other solution to the problem. In general, the paint is very "Fragile" and easily damaged. February 2nd 2020: Front suspension bearing changed. Worn out. March 3rd 2020: Rear wheel cassette hub stuck, no freewheeling. Rear wheel taken to bike shop for repair (Guarantee repair) March 4th 2020: Rear wheel repaired. Only minor adjustments of rear shifter needed. March 29th 2020: Rear cassette and chain changed - worn out. April 7th 2020: Front suspension full service. Necessary to maintain Guarantee. Cost approx. €330,-. Seems to be a fixed price, controlled by Cannondale. Price is the same no matter which bike shop you ask. May 29th 2020: Crank axel worn out. Changing requires upgrade to SRAM DUB system. New bottom bracket and crankset installed. June 23rd 2020: Small crakes in rear wheel rim found at nearly each spoke. Rear wheel taken to bike shop for repair (Guarantee repair) October 10th 2020: Rear wheel still at bike shop with no ETD. According to bike shop, mainly because Cannondale and WTB (rim manufacture) cannot agree who should pay for the repair. (109 days without a rear wheel and ability to ride the bike) Conclusion: I have owned the bike for 18 month now, but effectively have only been able to ride it for 14 month due to repairs. To me it seems that Cannondale and its subcontractors are not geared to handle service, repairs on guarantee, etc. Further one would expect the build quality and paint job to be of higher quality for a bike in this price range. My old Cube Acid bike has more rides and kilometers and yet way less maintenance cost and ride problems. Only thing that works really well is the Lefty fork. It delivers what they promise. Only negative thing is the high maintenance cost on the fork. Is bike worth the money: No. Would I recommend this bike: No.