customer
Did not get to ask questions I wanted…
Did not get to ask questions I wanted to ask without paying for the card. I thought the doctor, with all medical information in front of her, would advise options for my care receiver, allowing me to decide if this best route. I did not get that information until approved and checked in at the dispensary.
Response from CannabisMD TeleMedMay 22, 2026
We appreciate you sharing your honest experience and understand your frustration. Our goal is always to provide clear guidance and help patients feel informed throughout the process, so we’re sorry to hear you felt you didn’t receive enough information before moving forward. Feedback like this is valuable and helps us improve how we communicate expectations and options during appointments. We’re glad you were ultimately able to receive additional guidance at the dispensary. Thank you for taking the time to share your perspective with us. If there is anything we can help with, please give us a call at 804-893-5068 or email us at [email protected] and we will be happy to assist you!