CanadavetexpressReviews of canadavetexpress.com

The VERY WORST web site I have ever used. The urls dont transfer and dog sizes for puchases will not change tom 50-100. This site was created in Uganda by the Zulu medicine man(sorry for the dig doc).

SCAM ALERT! Took 3 weeks to get the FAKE FLEA MEDS for my cat! Fake packaging and product didn’t work. No way to resolve problem with them. DON’T BUY FROM!

I have been a very satisfied customer for years until now, April 2023. I went online to re-order and get a message that 'website under construction'. I emailed customer support and and it bounced back as 'undeliverable - rejected as SPAM'. BUT 2 days later received a reply stating they 'no longer deliver to California'. I called customer support, using ph # from a past order, and was told by an agent (clearly over-seas and difficult to understand) that they can ship anywhere in the US EXCEPT California and he would be happy to take my order. It sounded way too fishy and I hung up. Why did he say he would be happy to take my order if he had just told me he could not ship to California?

So this company is called Canadavetexpress implying that it is based in Canada and the prices are in Canadian dollars. So you go through the whole ordering process when at the very end, just beside the total, US$ suddenly appears (for the first time). This means that in CAD your purchase is 25% higher than you are lead to believe. This is not what I consider fair and ethical practice.

They are in UK. Money was taken from my checking account for my order then a day or so later they sent me an email to confirm. Customer service was horrible!! Then they cancelled my order. They did then did a pre authorization of my order amount so I was double charged. Had to have my bank cancel second preauthorization since it was fraudulent. They did refund my money from the order. DO NOT recommend!!!!

This is not a Canadian based company, they are located in the UK. I tried to have some questions answered via their live chat but it was all very sketchy. Their website looks American (not UK or Canadian as it's not in metric). That's all.

I still do not have the product I ordered on Feb. 8th - 1st problem was they cancelled my order without my knowledge. I called whenI could not find my order. They reordered on Feb. 11th. It is now the 9th of March and I donot have NOR is it showing up in shipping - It is showing up in Singapore on Feb. 17th no other trkg info. 1st I would not have ordered had I known it was coming from Singapore. 2nd my dogs need this medication now - maybe I dodged a bullet - will be reordering - this has to be the worst company ever

It took over 2 weeks for the delivery. IT COMES FROM OVERSEAS!!SINGAPORE. THE ORDER WAS NOT CORRECT. Phone calls went unanswered. At on call a person with broken English tried to answer my questions. You get what you pay for. I have no plans of ever putting the items I ordered on my pets. I basically thru my money away. Not sure what ingredients are in the BRAVETO they sent me. $61 for the wrong size for a small cat I can get here for $40 from my vet. Instead of the large Seresto collar for my husky they sent me a SMALL one. Of course the items were all listed correctly on my order sheet they sent with these knock offs. BUYER BEWARE. YOU DONT KNOW WHAT YOUR GETTING, REALLY.