ML
Your customer service is needing help
Your customer service is slow to almost non-existent. I understand that by being a small company staffing could present a challenge. But updates on my order (that were to be a birthday present in November but ended up being a Christmas present instead) were slow and vague through email/website. Honestly, I don’t know why it took so long since one of the two items I ordered, flannel pj pants with Greek insignia, looked like an iron-on appliqué not something actually sewn on the garment. In the end, my son liked his gifts but I won’t be ordering again anytime soon. I know this is blunt, sorry for that, but I’ve worked in the customer service/apparel for many years, this wouldn’t have been acceptable. Good luck-


