Nothing went wrong with the quality of boarding my special friend overnight with the camp. However, i’ve been a longtime customer and they have decided to start charging extra. If you do not pick up your puppy friend by 11 AM the next morning after overnight boarding. They used to allow you to pick up your friend at around five or 530, when I used to get off work. Now they want you to pick up my friend at 11 AM in the middle of the day. This doesn’t work I don’t know whose decision it was in the corporate office or wherever this decision was made, but this was a bad mistake. I don’t think they’re gonna survive much longer with that business model.
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Debbie S.
Horrible Experience/Dog Super Sick Now
I was looking to board my dog at Camp Bow Wow and prior to boarding, they stated they needed to "interview" my dog first which required staying in their care for 4-5 hours. They said I could watch her on cameras while she was there thinking that would be good. Over half of the time, the cameras were pixilated, down, blurry or the dogs were out of range of the camera. The next day, after being in their care, my dog got extremely sick. I had to take her to the vet which cost me $626. It's been over a week and my dog has still not made a full recovery. They tried to say it must have been from her previous vaccines; however, the two vet hospitals that I spoke with which included one I took her to, said there was no way, that too much time had lapsed and that she caught something from their facility.
I reached out to them and asked for a call back from the manager, but they have yet to call me, they will only send an email. How absolutely impersonal. My dog gets super sick being in their care and they can't even have the decency or courtesy to return my call?
All they did is said that I signed a contract stating if my dog gets sick and there is a vet bill that they are not responsible. I have requested a copy of this contract as I am usually pretty thorough with reading through contracts and I do not recall reading or signing what they emailed me. Beware! Ask for a copy of this contract PRIOR to signing anything or leaving your pet. It seems convenient that all of these terms magically appeared.
Also, maybe check out their board inside their facility showing the many dogs that are on medication. I am sure the community drinking bowl didn't help if there was a sick animal to begin with. Also, I understand that it is a dog daycare, but I think it is the worst smelling one that I have been too.
I would definitely NOT recommend this place to anyone who loves their pets! What an absolutely horrible experience!!!!!!!
Let me add, I've read other reviews now that other dogs have got sick from their facility as well and had extensive vet bills. In my opinion, these people could care a less. It's absolutely sickening!
AN
Anna N.
We couldn't be happier with Wally’s…
We couldn't be happier with Wally’s groom at Camp Bow Wow - Silverdale, WA! He went from looking like a total ragamuffin to the most handsome Labradoodle on the block. The grooming team did a fabulous job, and he was so well cared for. We will definitely be back!
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Donna
Happy campers
We take our pup to Camp Bow Wow in El Cajon because the counselors are great, they provide daycare and boarding 7 days/wk plus you can purchase Sniff and Seeks or Snuggle Sessions anytime for a minimal fee. They also offer nail trims and grooming. Why go anywhere else. We love it. My pup has been going there for almost 6 years. The first day is free so check it out on the corner of Marshall and Bradley. See their website and they also have cameras so you can watch your fur babies play.
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Anna
Happy Dogs at Camp Bow Wow in Bloomfield
We go to Camp Bow Wow in Bloomfield, CT. I love that there are dog cams so you can watch your camper while he's there. There's lots of staff and everything is so clean and organized. They will give you a tour of the facility. You can text them and they will respond right away. I had brought my dog Finn here for boarding for many years and I know he enjoyed his daycare instead of just being in a kennel all day while we're away. Now we have a new pup to carry on the tradition. The staff made our Rupert feel so welcome and you can tell they love dogs. They sat on the ground and introduced themselves gently to him. He came home tired after his first day at camp. Thanks to all the staff who made his day a pawsitive one!
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Cherrelle H.
Respiratory Virus- Spending more than intended
This is the second time my dog has come back with a respiratory virus. This has cost me $800 twice: once for the vet to examine him and again to prescribe medication to stop the coughing. It's super convenient to drop my dog off, but I'll put in more effort to find a sitter. It's super uncomfortable for him to sound like he's coughing up his lungs. I get annoyed, like when something is wrong with my car or having to visit a dentist for a toothache. It's an extra thing to add to "to-do" list that costs me an arm and a leg.
GC
George C.
I was going to sign up for this camp…
I was going to sign up for this camp for my puppy, and was looking at the requirements they want. What stoped me cold is where they want your dog spayed or neutered by 7 months old. We have owned dogs for over 60 years, and we had and still have show dogs, rescues, and rehomed dogs looking for a forever home. The fact is that if you spay or neuter any dog less than a year old for a small dog or a year and a half for a large breed, you are actually hurting their body before they fully mature. The hormones needed for their growth is stunted causing them to be Langley, and with out their needed maturity, females in particular will develop leaking urine issues early in their lifetime. Ask any veterinarian before having this done. If you are looking for a place for your pet, look into Rover for a pet sitter. We have used them for the past 10 years when we needed for our pets to stay some where safe. Be sure to do a meet and greet with the sitters, and check out their reviews. And no I do not work for Rover, just a satisfied customer. As we have lived in Florida, Colorado, Pennsylvania, and North Carolina, we have used Rover wherever we lived.
BE
Becky
I thought it was a good day care but my…
I thought it was a good day care but my dog gets targeted by the staff. They look for any excuse to put her in the kennel during the day.