Stephanie
Product defective received and been ignored this far...
I ordered a pair of contacts from this company. I received them ok but one of the lenses was sent to me all dried up because there was no saline solution in it. So naturally, I contacted them for a replacement or refund. No response. Tried calling them, full voicemail. Tried emailing again, nothing. Emailed again, nothing. Contacted the Better Business Bureau, they said nothing could be done. It wasn't a lot of money but I can't even believe they would just ignore someone who received a defective product like that. I even tried telling my story on their Instagram but they just deleted it. I just don't want this to happen to anyone else, so buyer beware. You might get a great product with no issues but if you don't, they will ignore you.


