Kevin D.
0 stars if possible
0 stars if possible! Complete scam company! Took my money, no product delivery, no contact, can't get in touch with customer service! Complete bull!!!! SCAM SCAM SCAM!!!! STAY AWAY!!!!
CamoEyes is the #1 Brand of Cosmetic Contact Lenses. 200+ Styles , for Halloween & Natural Looks. USA Based, Free Shipping For All
Camo Eyes Colored Contacts (camoeyes.com) has 75 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Showing 8 reviews with 1 star · Clear filters
Kevin D.
0 stars if possible! Complete scam company! Took my money, no product delivery, no contact, can't get in touch with customer service! Complete bull!!!! SCAM SCAM SCAM!!!! STAY AWAY!!!!
Gabrielle S.
This was a was only the second time I ordered from them but I will not again. I received my order on time which was great except I was given a contacts lens case instead of the lens solution I ordered which I emailed them about right away. Then the pair of contacts that I ordered ripped the first time I tried to use them and I was not able to use them for Halloween. I have sent multiple emails about it and have not recieved a proper response, just an automated email saying they would get back to me soon but it has been weeks and I have heard nothing.
Daniel F.
Camoeyes asked me to post a review so here we go. I would title my review "Beware" or something along those lines. I ordered a pair for a halloween party and received them in a pretty timely fashion, and was pleased and excited. I tried them out and everything was fine. Put them back in the case until the party. When I went to put them back in for the party, one of them ripped. I handled them very gently and took good care of them. Very disappointed. But I understand this can happen so I contacted the company several times via text and email to let them know what happened and give them a chance to resolve the issue. After several attempts, they finally responded via email and said they are busy trying to take care of all their customers. This was 10 days ago now. Also, my order info is completely gone from their website. Very fishy. Another person said this same thing happened to them. So I'm out $30 which is no big deal but just wanted to warn everyone.
Response from Camo Eyes Colored ContactsMay 6, 2021
Hi Daniel, I'm very sorry for how long it takes me to reply to customers sometimes. There's no excuse really, it's not intentional. Thankfully we resolved this, much later than either of us would have hoped. Your order information is not missing, if you are still missing any data please contact us because I can see it all in your account. I hope to improve my customer service response time so I can better help customers, and a lot sooner. Chris
Jodie
Avoid! Run! They send contacts in containers you cannot open without knives or scissors, you get cut trying to get the weird glass bottles open, no instructions for use. Neither my son nor I could use them as they were so painful, and they offered no refund or replacement. Avoid!
Reba L.
I've ordered contacts from them before, but suddenly my card is declined, I tried to talk to them about it and I can't get through. They've seen my messages, but won't reply. This isn't my first time trying to contact them.
Stephanie
I ordered a pair of contacts from this company. I received them ok but one of the lenses was sent to me all dried up because there was no saline solution in it. So naturally, I contacted them for a replacement or refund. No response. Tried calling them, full voicemail. Tried emailing again, nothing. Emailed again, nothing. Contacted the Better Business Bureau, they said nothing could be done. It wasn't a lot of money but I can't even believe they would just ignore someone who received a defective product like that. I even tried telling my story on their Instagram but they just deleted it. I just don't want this to happen to anyone else, so buyer beware. You might get a great product with no issues but if you don't, they will ignore you.
Monique O.
I purchased these hulk contacts from this company and though i was skeptical i was running out of options and i really needed to complete my costume so i figured i'd give it a try and hope for the best. I received an email that they received my order and the payment came out of my account. Then i get an email 3 days later saying the order was shipped but a tracking number could not be provided. I tried contacting them and nothing. Never received my order. They are a rip off. I also tried leaving a review on the website and it wouldn't show.
Nichole S.
I am in disbelief at the lack of customer service with this company! I received a pair of contact lenses that ended up being faulty and have tried numerous times to contact the company with no response! I tried calling, e-mail, instagram, Facebook, yet nothing! As far as I’m concerned, they stole $30 from me.