Came-Ro RemovalsReviews of cameroremovals.com

Very disappointing and stressful experience. Initially, Julie was very helpful and responsive via email. However, after the first payment the customer service quickly changed. They send you contracts to sign, which is completely acceptable, but they themselves don’t keep to their own policies. We had to keep chasing them for our delivery date - which exceeded the 2 weeks in their contract. After emailing a few times, we eventually got a date. We paid extra for door to door drop off (this is around £70 extra) However on the day of delivery, one man showed up and refused to carry upstairs. I had to provide the contract and call - but again, no one seemed to care and the delivery man was (obviously) very pissed off about this - which I understood because he was not instructed by Julie OR the coordinator - who are (sorry to say) clearly sitting behind their desks not taking ANY responsibility for their jobs. Out of sight, out of mind! I tried my best to carry our lighter items, but we paid the extra fee because I have hip and back injuries. I was told I would hear from Julie later that day to rectify the situation - even an apology would have been great - but I heard nothing. I had to chase her again. Moving is one of the most stressful things to do and when you come across a seemingly nice ‘family run business’ (as your quote Camero) you immediately hope for the best. Sadly, they are a mess of a company and simply just want your money. Which you got in full - well done. I want to finish on a positive… and the only one; the two delivery men who collected our goods were incredibly friendly and helpful. Thank you to you!

HORRIBLE EXPERIENCE. Before the move, we provided a detailed inventory to CAME-RO of each of our items with measurements and volume. A few hours after the collection, after we had paid the “final bill” and while we were on the road to our destination with the mover/driver, CAME-RO sent us another bill for an extra 20% allegedly because of extra volume. The company’s rational behind this was baffling: “Unless each item is perfectly square and stackable, we often find ourselves with goods 1-3m3 over volume (when customers measure each item separately) due to lack of stackability. This is likely what has happened here.” In short, CAME-RO CHARGES FOR THE EMPTY SPACES BETWEEN THE BOXES, which do not require neither man power to load/unload or extra gas to transport. This is extortion, pure and simple. Not to mention the stress that they put on their clients’ shoulders during their move.

AVOID THEM! TERRIBLE SERVICE! They are completely unorganised it takes them ages to deliver your stuff and both times to Load and unload they sent 1 guy by himself so we personally had to help. It took them almost 2 months to deliver our goods rather than the 2 weeks they said! They never keep you updated on anything, you have to constantly chase them and when they finally reply they provide vague excuses! Then the delivery happened without any notice nor the final invoice (that we are still waiting to receive) and we had to pay in a rush else they were not unloading! VERY VERY BAD- DO NOT USE THIS COMPANY!!! The only good thing is George the delivery guy who did all his best to help us out during drop off. Despite his boss told him to leave everything on the street level we begged him to carry things up to the 1st floor (although on the contract it stated differently) They are so bad even the delivery guy told us that was his last job with them and that he was quitting this awful company. Unreliable and full of excuses!

Is it this Came-RO realy a company or cowboy company??? Absolutely I don’t recommend this “ company “. Why: 1. All our stuff have been here in 3 days but they did that job in 1 month and three delivery. 2. Few boxes been opened; 3. Always they make excuses and delays again and again, they lost our furniture in different warehouses in London and we waited one month until we recover 95/100 4. When they delivered they promised 2 persons to help us but that didn’t happen. Rude language, impolite, the last Van realy looked suspect. They had medicines in few boxes. But is not allowed to delivery medicines with furniture. And and more. At the end of all I called West Midlands police and I had few complaints. Medicine? Drugs and furniture… this is not a removable company. I don t recommend . Be careful because is something wrong here. Really 0 star. Now keep in touch with police and not only police.

Cameromovals claims to be from International Removals. But they can't provide proper service during relocation in their area. They are inefficient in both packaging and unboxing. They do more harm than good to people. I request you all to avoid Cameraremovals.

I called Cameraremovals to change flat from London to Birmingham. They charged me more than the contract. 1 star applies to them.

Cameromoval service is very bad. Their service quality is very poor. I urge you all to withdraw camomoval if necessary.

We book them to move us from Birmingham to Malaga Initial they provide a quote of £2600, after they collect our stuff they increase the qoute with 1240.... they delivered our stuff after 36 days , all furniture is scratch, mattress dirty and so on Avoid if you can