camelotels.kross.travelReviews of camelotels.kross.travel

Booked a room in a shared bathroom and kitchen apartment for one night near Wilhelmstrasse via airbnb and, when we arrived, the place was under construction. No notification from the hosts and, upon sending pictures of the state of the apartment, they just said "we're sorry but we can't accommodate you" and urged us to cancel the reservation promising we'll get the money back, which never happened.

Avoid this company at all costs. The rooms are absolutely disgusting—filthy, clearly neglected, and in terrible condition overall and we even had mold on the wall. They haven’t been cleaned properly, and the place is a complete dump. No matter how cheap the price looks or where the listing is, do not book with this company. You’ll regret it. This was by far the worst place I’ve ever stayed.

AVOID AT ALL COSTS!!! Up until the morning of check in I had not received the address or any check in details and nobody would respond to me. Booked through VRBO, I went onto airbnb to look for alternative accommodation and found the apartment advertised, so contacted them on there pretending I wanted to book it, after 1hr of pushing I received the details. When I arrived at the apartment I went in through the first entrance, there was rubbish, empty wine bottles and dead rats, and stench. I went to the stairs to the apartment, there were people gathered smoking and a young girl sat on the stairs physically being injected with heroin by another woman. The room stank, it was absolutely filthy, excrement on the bathroom walls, dirty floors, mould in the shower, unidentifiable smears by the bed on the walls, I had to leave and find alternative accommodation, it was absolute filth and unsafe to stay in. I had 1 day in Vienna and didn't get to start enjoying it until 4pm, the property owners have refused a refund and now blocked me. Rude, unprofessional, worst travel experience I've ever ever had.

Ci hanno cambiato alloggio il giorno stesso del nostro arrivo a Vienna eravamo in 9 tra cui 2 bambini. Il nuovo appartamento era in condizioni pietose sporco e privo dei servizi per cui noi avevamo pagato. Mai piu con loro.

Das Unternehmen ist Katastrophe....sehr sehr schlechte Firma.

Hatten eine Wohnung für 9 Personen in Wien, günstig war sie, check-in war auch einwandfrei, aber: Dreckige Böden, dreckige Wände, dreckige Lichtschalter, kaputte stellen im Boden, Kaputte Stellen an der Wand Schimmel im Badezimmer, kein Spiegel und kein Küchentisch mit Sessel, lediglich Couch und Couchtisch - die Couch wurde aber zum schlafen benutzt. Kurz: diese Wohnung wurde sicher nicht geputzt vor unserem Aufenthalt und gehört generell Generalsaniert! 3 Damen unserer Runde haben am 2. Tag aufs Duschen verzichtet, das Bad war ihnen zu ekelhaft.

We booked one of their apartments in Vienna through AirBnB for one night. We just needed some simple place to stay at as we were travelling elsewhere. Didn't check the reviews and just booked it. Later on we checked reviews on tripadvisor and on the Hosts profile which scared us honestly. I confronted them with the reviews and that we dont feel safe staying in their apartment. They assured us that everything will be fine and they fixed everything and there will be no problems whatsoever. We arrived to the flat. The corridors of the flat filled with mold and smelled disgusting. So much dirt and ruined walls. Then we went through a door which leads to the rooms. That part was clean at least. Upon arriving to the room, it was super dirty. The walls had handprints on them, the chairs were dirty, the floors were dirty, blood stain??? on the floor? The kitchen and the area under the bed has never been cleaned i think. The mattress was bad, the sheets had white stains that we did not even want to identify. Toilet was dirty, windows didnt work. Thank god we only stayed for one night. Let me tell you they did not "fix everything" still a filthy cashgrab business. Find something better. We did not sleep even a second through the night. They asked us for a 5* review after all of that. Nope. I also think that they re-post bookings with bad reviews. As the one we booked disappeared from AirBnB and worked on a different link.

They are scammers. Cancelled my reservation on the day I had to arrive. Don’t book with them.