Elke E.
Cancelling Subscription
I received excellent customer service from Teresa Dagula when I needed to cancel my subscription

Calmio is a compassionate AI companion designed to support people navigating loneliness, addiction, and complex emotional challenges. In moments when thoughts feel overwhelming or difficult to share, Calmio offers a private, judgment-free space to reflect, process, and find clarity.Built with empathy at its core, Calmio helps you untangle difficult emotions, recognize patterns, and better understand yourself.
Calmio (calmio.ai) has 494 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 385 reviews with 5 stars · Clear filters
Elke E.
I received excellent customer service from Teresa Dagula when I needed to cancel my subscription
M M.
This is one of the best possible uses for AI. It works for me because I always want to know WHY, & this is science-backed, clear, concise & perfect for brainy types. The chat is like having the wisest friend with you at all times.
Susan C.
Enjoyed learning about the Calmio experience
Dixie T.
Instructions were clear and steps easy to follow. Immediate confirmation assured me account was secure and available to me.
Robert S.
I misunderstood information I read in their ad information when I initially ordered. However, after getting in contact with their customer service, everything was completely resolved. I'm very pleased with the final results.
Response from CalmioAug 17, 2026
I'm sorry — this clearly didn't go the way it should have, and I understand why you feel misled. Calmio is a digital coaching app, not a supplement or medication, and if our advertising left you expecting something physical then that's on us to make far clearer. The plan does renew monthly, but the fact that you never used the app and emailed us the same day the renewal appeared is exactly the kind of situation we should have looked at more carefully than we did. Please email [email protected] and mark it for my attention — I'd like to personally take another look at that $50 charge with you. Thank you for setting out what happened in this much detail; it's the only way we can put it right. Emma Lawson Head of Customer Support
Thomas S.
It was easy to set up my account and I navigation was intuitive. I'm enjoying the app and lesson so far.
Amy
Clear explanations
Manon van Z.
I did not use the actual app/service and cancelled during the trial period. Somehow my cancellation wasn't fully processed at their end and I was charged a full subscription fee anyway after the trial period. The customer support agent Teresa Daguia was very helpful and offered a full refund. I am very grateful for her help.