CalmerryReviews of calmerry.com

Feel scammed and used. I signed up after the death of my mom after experiencing horrible grief and feelings of guilt. I would send large paragraphs of info about my life and feelings and would get a few sentences in return. After the month of “ therapy” was nearly completed I got the wonderful counseling advice of “have you ever tried to think good thoughts”? Thank you!! I’m cured. I was strung along for a month to get my money and I assume they hoped I would sign up for another month. I feel worse than before my counseling experience as I can see my therapist couldn’t have cared less about me as a person. I was a wallet.

All the therapists are one-trick ponies If it doesn't suit you, they don't have anything else to offer. I tried 5 therapists and found them all to be completely unprofessional.

Waste of time! I was hoping for a more efficient way to get therapy. Calmerry's procedures are flawed. The customer rep I chatted w/ provided me inaccurate information about how long the process takes and how you can use your weekly sessions. She stated I could combine 2 - 30 min session to make 1 - hour long session. The first therapist I was matched with never got back to me about scheduling an appointment. So I had to switch 6 days in. The second therapist I was matched with said I could not combine sessions for a longer session and that he only sees patients for 1 - 30 min session a week (I was signed up for 4/week). I requested a full refund 8 days later. They prorated my refund even though, I never met w/ a therapist and the customer rep gave me inaccurate info regarding how scheduling sessions worked (making this platform useless to me).

Hidden prices on website with false ads indicating plans start "from $42/week". Here is the scam, that is the discount price for the first month. The true pricing is ~$58/week but why would they list that on their website? The lack of transparency along with the condensing matching agent was enough for me to avoid this site. Their app glitches and doesn't show new msgs unless you exit the chat and return. You get what you pay for, if you can afford better help use them instead. There's a reason so many you tubers advertise for them. Let me add that they will call you trying to poach their services. Edit: I had to spend an hour with your slow intake nurse just to see those prices. If a customer has to waste their time to get to see your prices, it’ hidden from the public. You wasted me and other peoples time with your practice. And like every other review you choose to take zero accountability for customer satisfaction, showing how you how this service is run. Get your act together.

This is my first time trying online therapy so I wasn't sure what to expect. Here is a list of ways I can describe this platform: Texting a ghost. Talking to a wall. Talking to yourself. You hardly get a reply back, and when you do it feels like a canned responsr and they don't even respond to what you said. I'm only in my 4th day and I don't even like the direction this is going. It feels like a complete waste of money because its basically the same thing as texting a disconnected phone number. Even support will ghost you. Still no word back from support, but do plan to send another email. I'm shock to see all these positive reviews, this services MUST have fake reviews. I say just be weary of the positive reviews.

I began Calmerry three weeks ago because it boasted text therapy, 4 video chat sessions, and the ability to change my therapist at any point. I went through three therapists. I was disappointed to find out from day one that even on weekdays, most therapists do not respond within the same day. The first therapist I did text therapy with canceled on me with very short notice for our first appointment, had our appointment time wrong, and ghosted me the next day when our next appointment had been lined up. She neglected me when I tried to confirm the correct appointment time, and simply did not show up. The next therapist I worked with successfully scheduled an appointment with me but left the platform unexpectedly (I get that emergencies happen and people change their minds), and the third therapist I was matched up with... honestly... really just frustrated me from the first message that was sent. Calmerry added to my frustrations, made me feel more alone and trapped because I couldn't even access pre-paid appointments, and was being neglected by the person who I was paying to be there for me. Would not recommend this to anyone. I was able to receive half my subscription payment back, despite the extreme inconvenience and the sheer fact that I was only able to use 1/4 of it.

I signed up and explained my situation in detail. I was matched with a "counselor" that did not meet my needs and the counselor recommended I switch to another counselor. Calmerry then matched me with a substance abuse counselor. I do not, nor have I ever had a substance abuse issue and this is not even close to what I needed help with. When I explained that I didn't feel this was a good match they said maybe I should try this person out and if it didn't work out - I could switch again. I explained that I didn't feel this was a good plan as I didn't want to start and open myself up to a counselor that I knew wasn't a good fit from the start and then do it all over again. Calmerry personnel do not seem to understand therapy at all. I would not recommend this company

I signed up for a trial, to make sure It works for me. The mental health assistant who was doing the intake was great. The second I put in my credit card info and got matched things went sideways. First therapist straight up ignored me. I asked to switch, and when i did, I got assigned a therapist with 9 hours difference to my time zone, so when i sleep, she works. The customer service just said meh, try it. (i shouldn't have to do this work for a company who sells mental health services. It should be understood that you need at least a few hours of overlap.)