CalmaraofficialReviews of calmaraofficial.com

I received an empty box! I contacted support, they replied asked for photos, they then agreed to give me a “free replacement”, nothing free at all, they have not supplied the 1st ring, but that logic has not registered with them. My requests for a refund are now being ignored. I assume I will have some comeback via my credit card for recovery of my money, but have to agree with others the company is not good to deal with. Cant comment on the quality of the ring because I only got an empty box, the box was decent though!

I wrote a review last week, it prompted someone at Calmara to respond confirming that they were going to sort the refund out. A week later and I have still not heard anything from them. I know I am not the only one who is being ignored by this company in regards to a refund. I am now going to put in a complaint against them with Citizens Advice Consumer Service who have confirmed that once the complaint is logged with them they will send it to Trading Standards. Too many people are losing out on refunds that are rightfully theirs to have back. This company sells poor quality products and has false advertising.

Just awful! Awful product and awful customer service. I bought a ring and a bracelet. I knew it was probably a con (the “medical” benefits) but quite liked the look of the jewellery so thought I’d give them a go. They arrived relatively quickly, but that was the only good thing! I opened the parcel and could immediately see that both the ring and the bracelet were really bad quality. The website has sleek items, engraved with the company name - they look like good quality items. In reality, they are cheap metal, no branding at all, and magnets that have been attached really shoddily. They also say it is easy to resize them, just squeeze them gently and they will fit you. No amount of squeezing or attempting to push either the ring or the bracelet will make them bend to fit you, so both items are way too big for me. I contacted customer service and expressed my disappointment. I was advised that they were phasing out the branding on their jewellery (however are even still now advertising them as being branded on their website). They asked me to send pictures of my poorly created items, which I did. I was then told I had to complete some forms to “apply for a refund” and wait to see if it is approved. I had no response. I chased and was told it would be looked into, but I never got a reply. I tend to purchase things from the internet on my credit card, as a precaution, and I’m glad I did as they stepped in and gave me a full refund. I wish I could share photos of the items on here just to show how bad they are. I have since seen similar quality ones on the cheap Chinese sites for less than £1!

All generated AI photos not real

Don’t buy from this company. I’ve been sending emails requesting to return the ring for a refund. That replied to my first email and then ignored the other emails I’ve sent trying to find out how the returns request is going.

You should be able to give 0 stars at this point… 7 emails (with no reply!) 3 trustpilot reviews and I’ve lost count of how many Instagram comments which mysteriously seem to disappear… Yet another review reply here that’s led to no contact from this company. Appalling (or non existent) service.

Edit The email given below has bounced back. I strongly advise against using this company. They advertise a money-back guarantee, but they did not honor it in my case. To make matters worse, they completely ignored my attempts to contact them. Extremely disappointing experience—save yourself the hassle and avoid this company.

I ordered a ring from this company then changed my mind after reading reviews. I asked to cancel my order but they said it was already shipped When it arrived I asked for returns label to return parcel… I’ve been ignored ever since cannot geg anyone to give me a refund or even refund label to send back. Absolute scammers they just stole £32 pounds from me and I’ve no way of getting it back…AVOID!!!!!