Charlotte N.
Did not realize this company sells…
Did not realize this company sells earrings as singles so ordered 3 what I thought were pairs. Was very disappointed when they arrived and tried to return. Took a while to get a response but they offered to send me three more for free so I have three complete pairs. Really happy that they offered to do that and will probably order from them again now that I know they stand by their products and have good customer service.
Response from CALLSOULAug 28, 2026
Thank you so much for your understanding and for giving us the opportunity to make things right. We’re sorry that our single-earring listings were not clear enough and that our initial response took longer than expected. We’re delighted that you’re now able to enjoy three complete pairs and that our solution restored your confidence in us. We truly appreciate your kind words and look forward to serving you again!