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CallRail Reviews | Read Customer Reviews of callrail.com

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Electronics & Technology
Internet & Software
CallRail

CallRailReviews of callrail.com

4.6486 reviews
Internet & Software
100 Peachtree St., Ste. 2700, Atlanta, Georgia

Call Directions Website

CallRail4.6

Reviews486 About Contact

Overall score

4.6 out of 5

Excellent

Average of 486 reviews

Distribution

5★81%
4★11%
3★1%
2★2%
1★5%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(866) 950-8575
callrail.com
[email protected]
100 Peachtree St., Ste. 2700Atlanta, GA 30303

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About CallRail

CallRail makes it easy for businesses of all sizes to turn more leads into better customers. Serving more than 200,000 businesses and integrating with leading marketing and sales software, our marketing analytics and business communications solutions deliver real-time insights that help our customers market with confidence.

CallRail (callrail.com) has 486 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Also known as: callrail.com
Website: callrail.com
Category: Internet & Software
Location: Atlanta, Georgia
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 7% of reviews.
Latest: Most recent review: June 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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CallRail reviews

486 approved reviews, newest moderated first

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Cinthia
Jul 26, 2017
Great experience using call rail
Great experience using call rail! Easy to set up and gives back great data!
Report
Emily
Jul 5, 2017
CallRail has been perfect for our new …
CallRail has been perfect for our new business. I would definitely recommend this service to people with their own company!
Report
Michael
Jun 28, 2017
CallRail has done wonders for our …
CallRail has done wonders for our company and we are truly grateful for their services.
Report
Stephen
Jun 22, 2017
Selina was wonderful!
Selina was wonderful, patient and clear! She totally went to all lengths to give me the custom service and attention I needed. In the end, she made me look great! Thank you Selina, and thank you Call Rail, we are doing great things together!
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Gracie W.
Jun 21, 2017
Not just a product but true relationship that you won't regret!
I have been using CallRail for 3 years almost. Never ever have I experienced the customer service that they offer. It is so fast, helpful and they are so reliable. The product works perfectly, and at an affordable price. Highly recommend to business owner and agencies!
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Joey
Jun 21, 2017
Absolutely great customer service
Absolutely great customer service, responsive and on top of all great way to track your incoming phone call to your business and their source. Highly recommended
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Katie
Jun 21, 2017
Great company and very responsive.
Great company and very responsive.
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Ashley
Jun 21, 2017
CallRail is great for our marketing …
CallRail is great for our marketing team because it lets us have better insight into tracking our ad spend and get better insight into how our teams are communicating over the phone. We are very happy with the platform and would recommend it for all websites and apartment communities better looking to understand the ROI of the marketing and advertising spend.
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