CallRail Reviews | Read Customer Reviews of callrail.com

CallRail Reviews | Read Customer Reviews of callrail.com

CallRail reviews

486 approved reviews, newest moderated first

Shae A.
May 1, 2018
We love Call Rail
We love Call Rail! The functionality of it is perfect for our organization.
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Edubb
May 1, 2018
Service is not always working
Service is not always working, and customers service is not knowledgeable.
Response from CallRailMay 1, 2018
Hi Esah, We're sorry to hear that you've been experiencing issues with CallRail. So we can dig deeper into this and get things resolved for you, could you please email [email protected] with the email address associated with your account? We're happy to make sure you're getting the most out of our service! Hope to hear from you soon. Thanks, Amber
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Derek
May 1, 2018
CallRail is amazing!!!
Call rail is the back bone of my company, we absolutely love the reporting and the white labeling allows us to deliver reports directly to our clients. We have all the proof we need and can quickly show our clients the ROI on every campaign they are doing. The only reason I’m not giving 5 stars is for a lack of some integration we’d like to have. We use Typeforms for all of our forms on websites and CallRail has no way to integrate so that we can use the from tracking. I would love to see the integration implemented so we can provide the form tracking for our clients on one dashboard and report.
Response from CallRailMay 1, 2018
Derek, We're so glad to hear you're enjoying using CallRail! A Typeforms integration is a fantastic idea. We'd love to have you share your input on our CallRail Community forum. There, you can get tips on best practices, new ways to use CallRail to better meet your goals, and even submit feature or integration requests! Requests like these help us build a better product and give visibility to our product owners. You can join other savvy marketers of the CallRail Community at https://community.callrail.com. We hope to have you join the conversation! All the best, Amber
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Ryan
May 1, 2018
Best call tracking software I have ever…
Best call tracking software I have ever used!
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Stephanie
May 1, 2018
Absolutely LOVE CallRail
Absolutely LOVE CallRail! I love that the calls are recorded so we can go back to them if we are in the field and the ease of use on the system is amazing. Thank you!
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Mike
May 1, 2018
Genuinely great!
I've tried a few similar companies and once I'd tried CallRail I knew I didn't need to try any more. The features on offer, the price and the support are all great, I'm genuinely happy and will not be switching to another company! If anything could be changed to improve the service, I'd like to see PayPal as a payment method, or the ability to pay in GBP instead of USD. Other than that, I can't fault it.
Response from CallRailMay 1, 2018
Mike, Thanks for leaving us a review! We're happy to hear that you're enjoying using CallRail. These are great ideas- come share them with the CallRail Community! There, we encourage you to share what you’ve learned, success stories, problems to solve, and even what you want to see next. Our partnership with customers like you is what helps us build a better product. Join the conversation at https://community.callrail.com. We hope to see you there! All the best, Amber
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Kristie M.
May 1, 2018
We LOVE Call Rail & our clients do too!
We LOVE Call Rail and our clients do too! We have been using Call Rail for all of our local clients to show them how well our campaigns generate phone calls. Many of our clients then use it to train their phone staff.
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Martha
May 1, 2018
Easy program for beginners
Great software for small businesses who are new to phone tracking systems. Affordable!
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