CallonDocReviews of callondoc.com

They’re definitely not a scam. The only negative thing was they took 8 hours to send over my prescription to the pharmacist, but hey, only having to pay 40 dollars compared to the 150 for urgent care, was totally worth the wait. Other than that, everything was great.

The website is a bit clunky (hence the 4 star). But I got my prescription in a timely fashion. And I was very happy with the service The main issues with the website are the communication method - Even though a phone number was a requirement, I did not receive texts that urgent messages I needed to reply to were sent, it felt like the assumption was I would sit by and check my email or the website continuously. Only after not hearing anything for a while did I find out that I was delayed (only because I went to check my email) - The second thing was the messages area did NOT display a "message sent" notice. I know this seems trivial, but I wound up sending information 3 times because I thought I had made a mistake (the message box went red like there was an error) Again, I am happy with the service, just a little frustrated with the site

Got an antibiotic for an old, failed root canal. Not the one I was expecting but got one in a relatively timely manner. I am going to assume that it will work. My biggest concern is with the process of preparing the "treatment plan". The process does gather appropriate information and does so in a relatively timely manner (all good). But the process could be improved. There is no opportunity for patient feedback after the treatment plan is prepared and before the rx is ordered and charge is set in stone. After the plan is prepared and the rx is ordered, there is no opportunity for refund (so I can see business advantage of this approach). In my case, I had questions about the choice of medication and in a follow up contact provided a copy of an older, successfully used prescription. As others have stated, using the site's communication portal, there was no timely communication back to my follow up question. A day later, I still haven't had a response to my follow up questions. Also, while the whole process was about within the 2 hour promised window, there was no follow up e-mail or text to say your plan is complete and prescription has been ordered except to go back into the program to check the status. Why isn't there a notification? Such a simple and helpful approach should be standard. As a resource CallonDoc is useful, but could be improved. I note that CoD responses with boilerplate comments to reviews. A review response that does not acknowledge the concerns of the reviewer is worse than no response at all. Update (3/7/25). Within 24 hours CoD got back to me via phone, e-mail and their own messaging system and competently resolved my issues. I have, therefore, improved their rating.

Things were definitely better this time around my prescriptions were sent within a decent amount of time and was able to pick up my refills with no problem!

Get taken care of without having to go to an urgent care and be exposed to who knows what. This is a great service when it’s pretty obvious what is ailing you. This is the second time if used Call on doc. First time I had my prescription in about 2 hours. Second time was over the new year holiday and it took several hours to finally get it sent in. They never responded to my emails or anything which is odd. But they did come through. I wouldn’t hesitate to use again

First time experience. Took longer than expected.

It was an easy straight forward process! Didn’t take long at all and the price was right!

case examined / treatment plan was on point with what I used to get prescribed by family physician . I would have had to wait until mid week to get into physician office .i will be using this service for all non emergency needs .