CallonDocReviews of callondoc.com

Response from CallonDocJun 20, 2022

Good Afternoon John, thank you for letting us know more about your experience. We'd be happy to follow up and answer any questions you may have, our patient support is available by call, text or email at: 214-466-6618 or [email protected]. You can always reach out to them during or after your consult for more assistance. Also note for a more personalized visit you can always select a "phone visit" from our home page when starting your consultation. Don't forget you also have a free follow up visit to make sure you are feeling your best and get all the care you need.

Response from CallonDocJun 20, 2022

Good Morning Drayton, thank you for letting us know. Patient support should be reaching out to you shortly to help look into your account and see what's going on. Here is their contact information as well in case you'd like to call, text or email them: 214-466-6618 or [email protected].

Response from CallonDocJun 17, 2022

Good Morning Matt, we are terribly sorry that you did not have a good experience getting care in a timely manner. Please note that you can reach out patient support by call, text or email at: 214-466-6618 at any time. Also note that you can always ask for us to expedite your prescription if you are in pain-happy to help there. We'd love to turn this experience around if you would reach out to us so we can make it right.

Response from CallonDocJun 8, 2022

Hey Candace, thank you for letting us know more about your experience. We'd be happy to help you with that, can you please connect with our patient support team so we can get you some relief? You can also ask for this prescription to be expedited. Please call, text or email us at: 214-466-6618 or email [email protected].

Response from CallonDocJun 2, 2022

Good Afternoon, thank you for letting us know that you had a good experience using CallonDoc as well as your feedback on our patient portal. Feel free to reach out to our patient support anytime, they are available 24/7 to help guide and provide assistance every step of the way! You can reach them 24/7 by call, text or email at: 214-466-6618 or email [email protected].

Response from CallonDocMay 31, 2022

Good morning Clyde, thank you for letting us know a bit more about your experience. We charge a flat consultation fee and medication is not included unless you have a subscription for a regular use Rx. We do provide coupons for up to 80% off your prescription at the pharmacy and you may also use your insurance at your pharmacy for your medication. Lastly, if you feel like your treatment is not working we do provide a free follow up visit with every consultation (except STD consults), feel free to use that if you're not feeling better. If you have any questions or still need support with your care, please contact patient support by call, text or email: 214-466-6618 or [email protected]

Response from CallonDocMay 23, 2022

Good Morning Paul, thank you for letting us know more about your experience and I am sorry you did not get a quicker and more efficient support for your visit. In the future the number you were texting can also be called 24/7 (214-466-6618), you may also email [email protected]. You can also at any time request to be called, that might make things a bit easier and quicker. However, if there is anything you need to get you the care you need, please let us know and we'd be happy to help you.

Response from CallonDocMay 23, 2022

Good morning Zack, thank you for letting us know more about your experience and what you'd ideally like to see when using CallonDoc. For prescription refills, especially since this is your fourth, you might want to consider using a subscription plan for this. Please let me know if you'd like some more information on this, medication is included in the price and you get your prescription delivered to your door.