CallonDocReviews of callondoc.com

4.67,217 reviews
Clinics
8355 Walnut Hill Ln, Dallas, Texas

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CallonDoc

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About CallonDoc

Callondoc.com can save you time and money, our platform is designed to make quality healthcare convenient to patients and improve doctor's access to patients 24/7!

CallonDoc (callondoc.com) has 7,217 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Also known as: callondoc.com
Website: callondoc.com
Category: Clinics
Location: Dallas, Texas
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 38% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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CallonDoc reviews

Showing 546 reviews with 1 star · Clear filters

Andrew D.
Dec 24, 2021
Consumer Beware alot of NP and PCP’s
Beware this place has Nurse Practitioners and Primary Care doctors acting as dermatologists and interpreting the images/information you send. I know that is legal but it should not be,a dermatologist should be the only one that helps someone with a skin issue.Not a NP or a PCP…period! The woman that treated me diagnosed what I had as “hand excema” it ended up being fungal…But I did not find this out until I used the steroid cream she told me to use after she swore up and down it was not fungal.Now you see why the fee is “a little cheaper” than the other online medical sites.The other sites are a little more expensive due to your paying for a true specialist to look not some primary care flunky🧐
Response from CallonDocJan 11, 2022
Hello there, thank you for your review. Our dermatologist is in fact a licensed dermatologist, not a NP or PCP. Our fees are low priced because our company founder wants to provide affordable healthcare for everyone. If you'd like to discuss your visit with us more we'd be happy to help resolve any outstanding issues, please email [email protected].
Eric
Dec 18, 2021
Wanted a refund
Wanted a refund because the meds wouldn’t be in the pharmacy til Monday and that would be more than 72h so wanted a refund but they refused to
Response from CallonDocJan 11, 2022
Hello there, thank you for your review. We are more than happy to help you with any unresolved issues you may have. We do offer 7 day a week services and are also open on holidays in which customer support and our physicians are available. If your particular pharmacy is closed over the weekend or holiday, you can request a change in pharmacy to one that is open (we can send any prescription to any US pharmacy of choice). For more help or to let us help you further, please email us at [email protected].
Madeline J.
Dec 17, 2021
i went to cvs to pick up prescription…
i went to cvs to pick up prescription and they didn't have it. they were going to give me something else that i wouldn't i didn't recognize and therefore i got nothing.
Response from CallonDocJan 12, 2022
Thank you for letting us know about your experience. With CallonDoc every patient has access to their patient dashboard where it keeps them updated on the status of their visit: paid, doctor is processing, prescription is available at pharmacy. Every step in the tracker also emails the patient to keep them updated. In the future please contact us so we can make sure you have your prescription, you can also reach out to us to discuss this more at [email protected].
Devoteur
Dec 14, 2021
I sought an antibiotic but was…
I sought an antibiotic but was prescribed only an antihistamine for a severe ear infection with drainage. My follow-up email with more pictures of my draining ear and important questions sent as instructed has not gotten a reply from the doctor in more than 24 hours.
Response from CallonDocDec 14, 2021
Hello, We are very sorry that you had a negative experience, our goal is the total satisfaction for our customers and to provide a positive experience. We tried calling you but were unable to reach you. Our medical provider will be getting back to you.
Edward M.
Dec 8, 2021
The worst.
The worst thing about a company is when they have no way to reach a living human being that works there. No phone number where you can talk to one. No messenger where you can talk to one. No email where you can talk to one. Just automated nonsense that is AI 1990s stupid.
Response from CallonDocFeb 21, 2022
Hi there, thank you for letting us know more about your experience. We do have around the clock patient support, in the future you can call or text 214-466-6618 or email [email protected]. We would love to make this experience better for you, feel free to reach out to us so we can make this right.
Leah M.
Dec 7, 2021
Did not read my request and prescribed something else
Did not read my request and prescribed some random RX. I asked for something specific. They could have denied it and gave me my money back but instead gave me something I didn't need. I had to fill out the same information 3 different times to submit my request b/c I kept getting into forms that would not allow me to request what I wanted but rather only to choose from a checklist of what I could get. Waste of money.
Response from CallonDocFeb 21, 2022
Hi there, thank you for giving us some insight on your experience, I'm sorry that you did not receive what you requested. In most cases, we can prescribe what patients are asking for. We are currently working on a feature that will allow you to select this in the form, however, for now if you'd like to request a prescription you can put it in the notes on your consultation form, call/text patient support at 214-466-6618 or email [email protected]. We are happy to make this visit a better experience for you, please let us know how we can help.
THOMAS
Nov 24, 2021
Not good
Not good. Asked for 90 day supply. Got 10
Response from CallonDocNov 24, 2021
We are sorry to hear about your negative experience. Please email us at [email protected] so we can help solve your issue.
Desseri M.
Nov 17, 2021
If I could give a 0 star that’s what it…
If I could give a 0 star that’s what it would be!! I have been ripped off!! No communication! I asked for a refund and someone ( not a computer or email)responded hours and hours later to basically act like they were trying to help! I had to get up the next morning, this day, and go seek medical attention from a real clinic!! Beware of these falsehood and excuses from CallonDoc!! Not worth the 12 hour wait!! Keep them 39.99. Never again will use any so called 15 min response, online medical care!! Such liars!! They will not tell you it’s a 1-2 day wait until you have paid for services and never received the care!!
Response from CallonDocNov 22, 2021
Hi Desseri, We contacted you to resolve this issue, your account has also been refunded as requested. Please reach out to us via email at [email protected] or call us at 214-466-6618 if you still have any issues that need to be resolved. We apologize for the inconvenience. Thank you, CallonDoc Care Team

CallonDocReviews of callondoc.com

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About CallonDoc

About these reviews

More in Clinics, Texas

Optimize Health and Performance

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CallonDoc reviews

Consumer Beware alot of NP and PCP’s

Wanted a refund

i went to cvs to pick up prescription…

I sought an antibiotic but was…

The worst.

Did not read my request and prescribed something else

Not good

If I could give a 0 star that’s what it…