Skyler R.
Slow and inconvenient
After I filled out my form and paid, I had to reach back out to them after over 2 hours because I had not heard anything, I probably took another hour after that for them to send a prescription in for me. I didn't actually get to talk or discuss with anyone what was going on. It also took two attempts for them to send my prescription in and I had to wait an hour between each attempt to call in and check if the pharmacy had received my script. Definitely will not use this service again
Response from CallonDocJan 12, 2022
Hello there, I am sorry you did not have a good experience using our services. We are always available to expedite your prescription or look into your account if you're experiencing difficulties. Please email [email protected] and we'd be happy to help you. Also in the future you do not need to call your pharmacy to confirm, we have a visit tracker in your patient account dashboard that lets you know where you are in the process. Please reach out, we'd love to resolve this properly.