CallonDocReviews of callondoc.com

I was prescribed and charged for a medication only to receive the generic and less effective medication. I sent more than six emails, i chatted online with their customer service multiple times and the issue wasn't corrected over the period of a month of attempts. I tried calling and left a message several times, they responded by text not solving the problem. Also the two hours consultation was more like I signed up and paid on a Thursday and the next Wednesday someone finally looked at my order that wasn't fufilled until three weeks later. I'm not impressed in a good way

Today I called callondoc because I tested positive for covid and i wanted to get the antiviral medication. The site said up to two hours for a response. We waited 9 hours for a response. Of course that means a delay of a whole day before we can get started on the medication because the pharmacy is closed If someone is feeling sick with covid the last thing they want is waiting 9 hours to here from the doctor. if you want to call and speak with someone, good luck that will never happen If you want a quick response find a different doctor.

I used callondoc to get a perscription. I felt the perscription was in error. I both emailed and texted y concerns, received replies that my message would be sent on to provider. It is now a day and a half later and I have received not answer or help. The Pharmacy also called me to say they did not have the medication nor did any one in this area of the state. I can get no help. Either help or a refund is due.

I requested a prescription for Paxlovid as I tested positive for Covid over 4th of July weekend and it would have been difficult to get a prescription elsewhere. I was instead prescribed Lagevrio (Molnupiravir). I asked multiple times as to why I was not prescribed Paxlovid, only to be told each time that they would check with a clinician but did not receive a further response. Finally, I received a response today that I had been prescribed Lagevrio because I take an oral contraceptive. Paxlovid may reduce the effectiveness of oral contraceptives, but it is not a contra-indication. Not once was I asked if I take the oral contraceptive to prevent pregnancy, or informed that I should use a back-up method of contraception if necessary. The slow response time was extremely frustrating given the time sensitive nature of when you need to take Paxlovid. I was finally sent a prescription for Paxlovid, but it’s too late for me to take it. I am very mad that all of this was over something that could have been easily solved with follow-up communication, given I don’t even take oral contraceptives to prevent pregnancy. I would not recommend using this company at all.

I asked for a consult at 10:00 am on July 2, 2022 and did'nt get my prescription called in until the next day at until 1:30 pm on July 3rd. In the meantime I had to call a dentist who called in a prescription and so when I went in to pick it up I had two. One from you and one from my doctor. I guess I should have called my dentist first and saved the consult fee you charged.

I had hoped talk to a doctor about treatment options and have them answer questions on the treatment prescribed to me. Little skeptical about taking the prescription due to not having talked w a dr.nand getting my questions answered. Waste of $40

Communication was horrible!! I reached out about 8pm and was contacted by email and phone at 11:30pm. You can’t speak to anyone if there’s a problem. Next day after an entire day of waiting they sent in an antibiotic my daughter was allergic to (this was also listed in her medical forms). After I informed them of this (which took hours for a response) they sent in another medication and after checking with the pharmacy, they still do not have it. So it’s day 3 and I still have nothing. Absolutely awful experience!!! I had a better experience with Good Rx, unfortunately they didn’t treat what I was reaching out for. $40 down the drain!

I placed an order for lab test and I received a treatment plan advising me to go to my local lab. However the information I needed was not included on any document so I have no requisition number to give so they know what test I'm there for. I contacted support on 3 separate occasions yet the only response I received is they would forward my request to the lab department to follow up with me and no one did. I am still waiting on callondoc to fulfill their end of the bargain since payment is required immediately and they don't do refunds. My treatment plan is yet to be updated with the necessary details.